Apr 2024 – Jul 2025 · 1 yr 3 mos · Tucson, Arizona, United States · Remote

• I take on high-impact challenges that require fast judgment, minimal guidance, and coordination across multiple teams. I am brought in when problems are undefined, timelines are compressed, and outcomes matter. In this position, I worked alongside engineering, infrastructure, and business development groups to resolve bottlenecks, close execution gaps, and move critical initiatives forward.
• ➥Cut false-positive alerts by 95% by introducing observability platforms, redesigning escalation paths, and coordinating regional incident response to enable continuous global coverage.
• ➥Executed a company-wide launch of customer-facing inference systems by aligning stakeholders, resolving hardware procurement delays, and clearing technical and organizational roadblocks.
• ➥Played a core role in advancing a $100M–$1.4B strategic AI infrastructure partnership in the Middle East by linking engineering priorities with deal structure and timeline execution.
• ➥Led the accelerated deployment of a Minneapolis data center by translating telecom specifications into executable actions, managing vendor relationships, and delivering an on-time, issue-free launch.
• ➥Partnered with C-level executives as a problem-solver for unstructured, cross-functional challenges requiring swift decision-making and high-context collaboration.

Jan 2023 – Apr 2024 · 1 yr 3 mos · Tucson, Arizona, United States · Remote

• I co-created an international technology company and led the buildout of its operational and financial foundation. From day one, I established the systems required to support a lean, globally distributed team. I handled the architecture of internal operations, ensuring compliance, continuity, and readiness across multiple jurisdictions.
• ➥Designed and implemented the full operational framework for a software organization spanning multiple countries including entity formation, international tax structure, financial systems, and compliance workflows.
• ➥Achieved third-party audit clearance with zero findings, confirming readiness and resilience of internal controls.
• ➥Structured compliant operations across New Zealand, the United States, and additional regions by aligning with local regulations and legal frameworks.
• ➥Enabled around-the-clock business continuity with minimal staffing by building efficient systems that supported global execution.
• ➥Oversaw procurement, payroll, banking infrastructure, invoicing, and asset logistics across geographically dispersed teams.

Apr 2022 – Dec 2022 · 8 mos

• I was brought in to lead software and product development efforts tied to the company’s digital energy platform. I managed cross-functional teams during a period of organizational transition and was tasked with building the foundation for new technology offerings that could unlock commercial value. My role spanned team leadership, strategic alignment, and product delivery across engineering and product management.
• ➥Launched custom-built digital tools that enhanced operational efficiency, improved customer interaction, and created new pathways for revenue generation.
• ➥Mapped technical capabilities to market demand by identifying monetization levers and aligning product initiatives with commercial outcomes.
• ➥Collaborated with senior leadership to reorient platform strategy in response to internal restructuring and external market pressures.
• ➥Directed a multi-disciplinary team of nine through evolving goals and shifting priorities while maintaining delivery momentum.

Apr 2021 – Apr 2022 · 1 yr

• I served as the central operations lead between Autonomic and Ford Motor Company, helping translate complex platform capabilities into applied solutions across a global connected vehicle ecosystem. I created scalable systems to support cross-functional teams and led technical initiatives aimed at improving operational performance and long-term platform adoption.
• ➥Designed and implemented operational models to support global teams by introducing automation, documentation systems, and ongoing technical enablement.
• ➥Converted enterprise needs into actionable deployment strategies through use case modeling, customized demos, and on-site technical implementation support.
• ➥Oversaw the complete overhaul of the incident management program, resulting in faster resolution times and improved engineer experience.
• ➥Delivered targeted training across client and internal teams to improve system understanding and enable sustained product engagement.

Jun 2019 – Apr 2021 · 1 yr 10 mos

• I led partnership strategy with global cloud providers, enterprise clients, and OEMs to extend the reach of Autonomic’s mobility platform. I worked directly with decision-makers at companies such as AWS, Google Cloud, and Fujitsu to design and launch joint initiatives that aligned with market expansion goals and technical innovation.
• ➥Directed a full-scale migration from AWS to Google Cloud, increasing the company’s strategic visibility while reducing infrastructure costs across core services.
• ➥Launched a collaborative partnership with Fujitsu to support deployment of advanced mobility solutions to international automotive manufacturers.
• ➥Built long-term relationships with senior stakeholders across the mobility and cloud landscape to position the company for growth and product co-development.

Nov 2016 – Jun 2019 · 2 yrs 7 mos

• Here, I was an early team member responsible for building external traction and internal alignment around a first-of-its-kind mobility platform. I acted as a technical translator between product and market, designing tools, use cases, and demos to generate ecosystem momentum and accelerate platform validation.
• ➥Played a key role in platform visibility and early traction that led to Ford’s acquisition of the product within 18 months, driven by demand for exclusive access to foundational IP.
• ➥Created and presented technical integrations that demonstrated real-world utility across Postman, Amazon Alexa, and consumer hardware to establish product credibility.
• ➥Built enablement materials and internal tooling that allowed external developers and enterprise clients to engage with the platform during its earliest growth phase.

Nov 2015 – Nov 2016 · 1 yr · Greater Seattle Area

Aug 2014 – Sep 2015 · 1 yr 1 mo · Redmond, WA

• Achieved audit and compliance requirements and a 99.995% network uptime SLA by building software to automate the change process, freeing network engineers from burdensome review process and driving manual error rate almost to zero.

Jul 2012 – Jul 2014 · 2 yrs · Redmond, WA

• Managed a team of engineers who delivered the network service for Exchange Online, the email offering of Microsoft 365. Deployed hardware and owned 24/7 availability in dozens of global locations.
• Supervised delivery and execution of tools and automation that managed thousands of network devices (including routers, switches, NAT, DHCP, DNS, traffic management) written in PowerShell, C# and hardware-specific environments.