Jun 2021 – Present · 4 yrs 11 mos · India · Remote

• Responsible for maximizing retention by partnering with Account Executive, Sales to ensure
• renewal quotes are validated & sent out early.
•  Provide the sales team with guidance on deal structures, pricing, and contract options, acting as
• a trusted advisor to help close deals faster.
•  Cross-functional collaboration with teams such as Sales, Legal, Finance, and Operations to
• resolve conflicts and ensure smooth, compliant, and efficient deal execution.
•  Deep knowledge on CPQ (Configure, Price, Quote) system, manage CPQ tickets, identify and
• drive the resolution of system bugs, and create and maintain system documentation.
•  Managing the pipeline of upcoming renewals and validating each opportunity and quotes
• for all regions. This ensured accuracy and smooth progression through the renewal cycle.
•  Planning and executing quoting strategies, which included developing opportunity
• datasets for future quarters.
•  Ensuring the accuracy of all renewal data, including tracking changes from prior renewals,
• applying necessary price increases, validating SKU data, and confirming contractual terms
• that impact the renewal amount.
•  Maintaining high data quality was crucial for reliable forecasting and pricing.
•  Responsible for managing the sales deal lifecycle, from quoting to closure, to ensure compliance,
• profitability, and efficiency.
•  Conducing product usage & account review for customers and coordinate internally with the
• Sales, Support & Customer Success team to help in mitigating any potential renewal risk.
•  Reviewing, validating and providing accurate renewal quotes to distributors, AE 120 days in
• advance of contract renewal date.
•  Have exposure & experience of working with Global Customers i.e. AMER, EMEA & APAC.
•  Generate deal updates and management reports for executive audiences as needed.

Nov 2019 – May 2021 · 1 yr 6 mos · India · On-site

• The Job involves producing accurate maintenance quotes (Proactive and Reactive) for Dell
• EMC customers.
• Co-operating with the Dell EMC Renewal Sales organization to ensure seamless quote
• workflow.
• Serving as the facilitator to the internal sales & booking team to ensure that booked PO’s
• are compliant.
• Providing a detailed view of customer’s product portfolio by ensuring configurations are
• accurate through different internal systems.
• Managing contract activity for Renewal Sales including upgrades, de-installation, modify,
• and maintain the integrity of the database.
• Meeting quarterly goals.
• Coordination of complex accounts, acting as single contact point for all stakeholders.
• Working on proactive quotes using unresolved report.
• Working on the reactive (re-work) quotes and providing updated quotes as per the sales
• request to meet customer need.
• Actively participating in additional responsibilities.
• Preparing weekly status report for the team.
• Supporting the sales team to generate revenue

Dec 2017 – Nov 2019 · 1 yr 11 mos · India · On-site

• Domain: P2P Cycle [ Accounts payable (AP)]
• Invoice Processing: Receive, verify, and process supplier invoices (PO & Non-PO), ensuring
• accuracy and compliance.
• Matching invoices against purchase orders (PO) and goods receipts (GRN).
• Handled vendor onboarding, maintain master data, and resolve discrepancies or payment
• issues.
• Execute timely payments, manage payment schedules, and process electronic transfers.
• Reconciliation: Reconcile supplier statements and AP ledger accounts.
• Compliance & Controls: Ensure adherence to company policies, financial controls, and tax
• laws (TDS).
• Month-End Close: Assist with AP-related accruals and reconciliations.
• Reporting & Documentation: Generate reports, maintain audit trails, and create Standard
• Operating Procedures (SOPs).
• Stakeholder Communication: Liaise with procurement, finance, and vendors to resolve
• queries.