Harpreet Singh

Customer Success Manager

Seattle, WA, United States20 yrs 3 mos experience
Highly Stable

Key Highlights

  • Expert in enhancing real-time data infrastructure.
  • Proficient in software engineering and database management.
  • Strong background in customer success and technical architecture.
Stackforce AI infers this person is a SaaS-focused software engineer with expertise in customer success and technical architecture.

Contact

Skills

Core Skills

Software EngineeringC++

Other Skills

SQLDatabasesCManual TestingRPGLECLLEPerlUnix Shell ScriptingLinuxJavaShell ScriptingOperating Systems

Experience

20 yrs 3 mos
Total Experience
3 yrs 4 mos
Average Tenure
6 mos
Current Experience

Github

Customer Success Architect III

Oct 2025Present · 6 mos · Remote

Confluent

2 roles

Sr. Customer Success Technical Architect

Promoted

Jan 2023Oct 2025 · 2 yrs 9 mos

Customer Success Architect

Dec 2020Dec 2022 · 2 yrs

Mesosphere, inc.

Senior Customer Operations Engineer

Mar 2015Nov 2020 · 5 yrs 8 mos · San Francisco Bay Area

Factset research systems

Software Engineer

Jun 2011Mar 2015 · 3 yrs 9 mos

  • I work in Marketdata Quotes group where I am working to make the infrastructure used to stream real-time quotes from exchanges around the world more reliable and scalable. I have also worked to build some web services on top of the real-time quotes infrastructure for specific application needs. Additionally, I enhanced build-system tools and operational utilities used by engineers across the department as well as identified need for new tools to engourage and standardize best practices. My work involves interacting with people various teams comprising Product Developers, QA and other software engineers.

Nds surgical imaging

Software Engineering Co-op

Jan 2009Jul 2009 · 6 mos

  • · Analysed C/C++ code of the DIMPL image processing library to identify portions impacted in porting from 32-bit to 64bit and documented them.
  • · Performed manual testing of the code changes made and verified results for correctness.
  • · Scripted batch files to perform set of tests to compare the performance and correctness of the code.

Northeastern university

Graduate Student of Computer Engineering

Aug 2007Apr 2011 · 3 yrs 8 mos

Hcl technologies ltd

Software Engineer

Jul 2005Jun 2007 · 1 yr 11 mos

  • · Coded tools using RPGLE ,CLLE & SQL queries to identify functions impacted by DB change.
  • · Coded and Unit tested RPGLE & CLLE programs ,which would interact with the java based GUI
  • interface of the ERP application, according to the extracted business logic
  • · Performed defect analysis and fixing and provided defect support for the application.
  • · Involved in project quality functions as well as served as Project Security champion, maintaining
  • BS7799 security standards in the project .

Indian space research organization

Trainee

Jul 2004Sep 2004 · 2 mos

  • · Designed E-plane and H-plane mitered waveguide bends utilized in satellites to minimize losses.
  • · Coded and implemented automation of a software tool to design corrugated horn antennas.

Education

Jai Narain Vyas University, Jodhpur

Bachelor of Engineering — Electronics and Communications

Jan 2005Present

Northeastern University

Master of Science degree — Computer Engineering

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