Palak Gupta

Lead ML Engineer

United Kingdom6 yrs 3 mos experience

Highly Stable

Key Highlights

Expert in Machine Learning and Full Stack Development.
Achieved 95% accuracy in automated ticket categorization.
Developed AI personal assistant using Azure Bot Framework.

Stackforce AI infers this person is a Machine Learning Engineer with Full Stack Development expertise in SaaS.

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Skills

Core Skills

Machine LearningFull Stack Development

Other Skills

ETLAzure DatabricksMLFlowReact.NETC#TypescriptNeural NetworksAzure Bot FrameworkData AnalysisDeep LearningMicrosoft Azure Machine LearningAlgorithmsWeb ApplicationsAgile Methodologies

About

Detailed-oriented, enthusiastic and committed software craftsperson. Interested in Machine Learning, Deep Neural Networks and Distributed Computing. Currently working in Microsoft, in the domain of Machine Learning and Full stack development

Experience

6 yrs 3 mos

Total Experience

4 yrs 2 mos

Average Tenure

2 yrs 1 mo

Current Experience

Microsoft

4 roles

Software Engineer II

Feb 2023 – Apr 2024 · 1 yr 2 mos · Hyderabad, Telangana, India

Software Engineer

Jul 2020 – Feb 2023 · 2 yrs 7 mos · Hyderabad, Telangana, India

Working on Machine Learning & Automation of processes, including complete ETL (Extraction,
Transformation & Loading) of data, model-training, feature-selection using Chi-square method,
and Pearson correlation coefficient, as well as deployment on Azure Databricks using MLFlow.
Also worked on creating UI dashboard using React and Typescript, implementing object-oriented
programming principles as well as unit testing.
Experience with microservice architecture, worked on system design problems, developing backend using .NET and C#.

Machine LearningETLAzure DatabricksMLFlowReact.NET+2

Intern at Microsoft

Jan 2020 – Jun 2020 · 5 mos · Hyderabad, Telangana, India

Automated the process of categorization of tickets at helpdesk based on their short description
using Neural Networks (Deep Learning). Handled end-to-end ML Lifecycle from data extraction
to model building, achieving accuracy of 95%. Automation of this process achieved faster
categorization of tickets raised as well as saving ~200 hours/day of human effort.

Neural NetworksMachine Learning

Summer Internship

Jun 2019 – Jul 2019 · 1 mo · Hyderabad Area, India

Developed an artificial personal assistant to interact with users to enable them report their issues
and create ticket at helpdesk for assistance, using Azure BOT Framework. It supported seamless
chit-chat and multi-language conversation.

Azure Bot FrameworkFull Stack Development