Samuel D

Operations Associate

Chennai, Tamil Nadu, India4 yrs 10 mos experience
Most Likely To Switch

Key Highlights

  • Experienced in IT support and system administration.
  • Strong troubleshooting and communication skills.
  • Proven ability to handle customer accounts effectively.
Stackforce AI infers this person is a Technical Support Specialist with experience in IT operations and customer service.

Contact

LinkedIn

Skills

Core Skills

System AdministrationTechnical Support

Other Skills

Troubleshooting SkillsCommunication SkillsDesktop SupportLaptop SupportLeadership Skills

Experience

4 yrs 10 mos
Total Experience
1 yr 7 mos
Average Tenure
2 yrs 6 mos
Current Experience

Walmart

Senior resolution coordinator

Nov 2023 – Present · 2 yrs 6 mos · Chennai, Tamil Nadu, India · On-site

  • Account Review team - Fraud Operations
  • Handling customer accounts and reviews the status. Providing chat and
  • email
  • support and provide the stable resolution with critical thinking and decision.

Harman international

IT Support Specialist

Mar 2022 – Mar 2023 · 1 yr · Bengaluru, Karnataka, India

  • Troubleshooting Skills, Communication Skills, Desktop Support, Laptop
  • Support, System Administration, Leadership Skills Handled issues, tickets
  • with linux and windows system, Installation of OS in
  • linux and windows system.
  • VPN connection, access, authentication and certificate update and issues.
  • outlook and exchange servers.
Troubleshooting SkillsCommunication SkillsDesktop SupportLaptop SupportSystem AdministrationLeadership Skills+1

Bajaj finserv

Assistant Manager - credit operational

Nov 2020 – Mar 2022 · 1 yr 4 mos · Chennai, Tamil Nadu, India · On-site

  • Profile.
  • Greets customers at the cashier window in a pleasant and professional manne
  • Receives cash, checks and credit card payments from customers; records
  • amount received
  • Reconciles cash drawer daily.
  • Prepare Reports related to accounts and
  • Other tasks

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