PABITRA MOHAN DAS

Operations Associate

Bengaluru, Karnataka, India3 yrs 4 mos experience
Highly Stable

Key Highlights

  • Proven expertise in app review and data validation.
  • Strong communication skills with developers and vendors.
  • Experience in managing multiple categories and teams.
Stackforce AI infers this person is a Mobile Application Development specialist with a focus on operations and data management.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Data Audit

Other Skills

Commercial OperationResolving IssuesCommunicationCatalogingTrainingPivot TablesMicrosoft WordInvestigationApp Store OptimizationEscalations ManagementApplication ProcessingDevelopersHandle Multiple PrioritiesCatalogsData Validation

About

i have 1.5 year of experience on operation Representive with concentrix daksha service pvt Ltd

Experience

3 yrs 4 mos
Total Experience
3 yrs 4 mos
Average Tenure
3 yrs 4 mos
Current Experience

Concentrix daksh service india private limited

Operations Representative

Present

Customer Relationship Management (CRM)Commercial Operation

Concentrix daksh services india private limited

Operation Representative

Present

  • Category Management – App check as per the organization guidelines for app set-up and perform a regular audit on the item data i.e. we check all the guideline to perform an app on play store. Handle allocation to the team on daily basis and Handling Multiple Categories.
  • App Review - Category wise APP Review and finding if there are any type of violation in the document and see if there is any scope for improving the developer requirements.
  • Excellent e-mail communication skills - Communication with the developer/Vendors assisting catalogue data requirements on a regular basis.
  • Training the onboarded associates on app on process – APP Review, Data Validation, Quality Check, developer/Vendor Communication Process.
  • Collecting all feed back from vendor side on daily basis.
  • Work and follow Up with the developer/Vendors for timely data to meet all the guideline to upload a app on playStore.
  • Populating and proposing content for the app catalogs on the play store.
  • Participating in the identification and correction of app errors and investigating on developer created app.
  • Resolving problems and as soon as possible.
  • Handling escalations efficiently by taking appropriate actions within
Data AuditResolving Issues

Meesho

Key Account Manager

Jan 2023Present · 3 yrs 4 mos · Bengaluru, Karnataka, India · Hybrid

  • Working at Meesho in the Monetization team is a unique and high-impact role because Meesho famously charges 0% commission to sellers—meaning your team is the one actually generating the company's revenue.

Education

Saraswati Vidhya Mandir

Bachelor's degree — Computer Science

Feb 2015May 2019

Gandhi Institute of Engineering and Technology

B. Tech — CSE

Jan 2015Jan 2019

SAMRAT College

12th completed

Jan 2012Jan 2012

SARASWATI SISHU VIDYA MANDIR School

CHSE

Jan 2012Jan 2012

Stackforce found 100+ more professionals with Customer Relationship Management (crm) & Data Audit

Explore similar profiles based on matching skills and experience