ANKIT SINGH

Operations Associate

Rewa, Madhya Pradesh, India11 yrs 10 mos experience

Highly Stable

Key Highlights

Proven expertise in operations management and training.
Strong background in troubleshooting and service delivery.
Experience in managing Fttx planning and deployment.

Stackforce AI infers this person is a Service Operations Manager with a focus on telecommunications and network management.

Contact

Skills

Core Skills

Operations ManagementTrainingTroubleshooting

Other Skills

OperationsSupply Chain ManagementProject PlanningProject EngineeringComputer LiteracyComplaint ManagementInternet Service Provider (ISP)Service-Level Agreements (SLA)Service DeliveryTeam LeadershipField WorkNetworkingField Service ManagementBroadbandPost-Sales

Experience

11 yrs 10 mos

Total Experience

3 yrs 7 mos

Average Tenure

1 yr 1 mo

Current Experience

Samsung india

2 roles

Area service executive

Apr 2025 – Present · 1 yr 1 mo

Area Service Manager

Apr 2025 – Present · 1 yr 1 mo

Dishtv

Area Service Manager

Jun 2021 – Apr 2025 · 3 yrs 10 mos · India

TrainingOperations Management

Reliance jio inffocom

Assistant Manager

Oct 2018 – Jun 2021 · 2 yrs 8 mos · Rewa, Madhya Pradesh, India · On-site

Handling Fttx planning and deployment, vendor management, home pass availability, providing training to home connect engineers and onboarding them. Audit of FSA and customer connection .

TrainingOperations Management

Bharti airtel ltd

DSLAM/SWITCH/FIBER

Jul 2014 – Oct 2018 · 4 yrs 3 mos · Jabalpur Area, India · On-site

Monitoring & Maintaining maximum uptime of network, fault rectification and restoration.

TrainingTroubleshooting

Education

Awadesh Pratap Singh University, Rewa

Master of Business Administration - MBA

Jun 2016 – Apr 2018

RAJIV GHANDI TECHNICAL UNIVERSITY BHOPAL (M.P)

Bachelor of Engineering (B.E.) — Electronics and Communications Engineering

Jan 2007 – Jan 2012

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