Jan 2023 – Aug 2023 · 7 mos · Seattle, Washington, United States · Remote

Jan 2015 – Jan 2023 · 8 yrs · Seattle, WA

• I've worked as a PE on Data Infrastructure, Traffic, and started managing the Async Computing team in January of 2019. I switched back to the Traffic team in 2020 (as a manager), specifically:
• As a Production Engineer:
• Data Infrastructure (Metastore): 2015-01 -- 2015-12
• Traffic (Proxygen): 2015-12 -- 2019-01
• As a Production Engineering Manager:
• Async Computing: 2019-01 -- 2020-01
• Traffic (various teams): 2020-01 -- 2023-01
• I manage the teams responsible for:
• Proxying all the bits in and out of our infrastructure, both layer 4 and layer 7.
• Our kernel/rootfs that is deployed to all of our edge and FNA (in ISP deployments) hosts.
• All the automations surrounding turnup/decom/maintenance of the edge and FNA fleet.
• A small collection of things I've done beyond my people management:
• Drove SLI/SLO adoption across the Traffic org.
• Organizer/moderator for the Traffic org site event (SEV) review. Also a driver of all aspects of best practices around owning/managing/following up on site events.
• Participant in the incident management oncall for the Traffic org.
• Running a coaching circle for ICs making the move from IC to manager.
• Revamped the roadmap planning for the Traffic organization.
• Worked directly with the recruiting organization to help steer the intern program for PE at FB/Meta.
• Worked with recruiting in the expansion of our "mock interview" pilot program, which is now used company-wide.

Aug 2012 – Dec 2014 · 2 yrs 4 mos · Seattle, WA

• Performing systems engineer duties for the CloudFront/Route 53 team.
• Wrote a number of pieces of software for both production and internal use
• Performed Operational Readiness Reviews for new products
• Performed cost analysis for new product hardware purchasing
• Drove operation excellence for both Cloudfront and Route 53
• Managed the installs and maintenance of worldwide fleets

Mar 2007 – Aug 2012 · 5 yrs 5 mos · Qwest/Centurylink

• Responsible for maintenance and upkeep/upgrade of approximately 350 machines, mostly running
• FreeBSD including the upgrade/upkeep of installed software systems. A point of contact for all
• systems related issues escalated from lower support tiers. Maintained 99.999-100% uptime on all
• services. Shared on-call duty among our group.
• Migrated all Qwest mail systems from Qmail to Postfix
• Rolled out an entirely geographically redundant mail platform for emergency failover
• Wrote numerous pieces of software of high volume/availability software for prod. use
• Built out a Kickstart server for LAN/WAN/USB CentOS/Red Hat/FreeBSD installs
• Wrote a version of libmilter in pure Python and production milters based upon it
• Responsible for numerous customer facing services, including DNS, radius, etc.
• Wrote numerous web tools for lower tier access to managed services
• Managed all top tier customer and non-customer issues via postmaster@qwest.net
• Managed numerous internal counter-spam platforms from clamav to internally maintained RBLs to custom software stacks

Aug 2006 – Mar 2007 · 7 mos

• PHP developer for all internal systems and tools. Maintained all non-Microsoft operating systems.
• Wrote custom tools in Python and C# as well to support other departments. Maintained the
• internal network, including Cisco switches, routers and firewalls for the main and remote offices.
• · Created custom financial analysis and visualization software
• · Implemented version control for all software projects
• · Maintained the network and Linux systems with a 99.999% uptime

Sep 2005 – Aug 2006 · 11 mos

• Maintained approximately 250 machines running FreeBSD, RHEL, Fedora and Solaris 8.
• Responsible for a 99% uptime of all services. Wrote custom tools in Perl and PHP for internal and
• external support. Managed server installs, configurations and support for our Linux based
• managed server deployments.
• · Administered and maintained the Nagios monitoring system
• · Rolled out a brand new authoritative DNS architecture
• · Managed the customer mail systems

May 2005 – Sep 2005 · 4 mos

• I dig a contracting job through Marketing Bridge as a content manager for Carlson School of Management at the University of Minnesota, Twin Cities. It consisted of writing HTML and javascript, art selection and image manipulation to be used within the Carlson School's custom CMS

Aug 2004 – May 2005 · 9 mos

• My primary task at UnityWorks was development of web and desktop applications using C#. I was also responsible for maintaining our internal systems consisting of both Windows and BSD machines.