Jun 2023 – Mar 2024 · 9 mos · Noida, Uttar Pradesh, India · On-site

• Handling of trade desk
• Taking care of regular trade products like Inward remittances, Outward remittances, LC bill discounting, pre shipment finance, Post shipment finance, forward booking,
• Export bill collection, LC bill collection, BG issuance, LC issuance, issuance of BRC, in knowledge of Import and Export international and regulator’s guidelines
• Manage relationship with trade clients.
• Responsible for developing relationship and regular interaction with customer, service vendors and sales
• team.
• Taking care of disputes and queries of client regarding Export bill and import bill handling
• Ensuring high quality customer service in the branch.
• Transaction Processing TAT to be adhered at 100 % FTR for all trade transactions and client request

Nov 2018 – Oct 2022 · 3 yrs 11 mos · Lucknow Area, India

• Responsibilities--
• Handling the following activities for the wholesale banking group:
• (i)Online preparation and verification of documents prior to disbursement of limits.
• (ii)CERSAI filling and charge satisfaction, CHG filling and charge satisfaction.
• (iii) Monitoring and flagging off to sales teams the pending compliance related to the respective sanctions of
• credit facilities by various authorities within the bank.
• (iv) Involved in various other post sanction activities during the entire life cycle of the loan.
• (v) MIS and Reporting to various committees and senior management relating to non-compliance of terms of
• sanction.
• (vi)product and compliance training to Business team.
• (vii) Initiating technology changes/ up gradation as also process improvements for better and efficient handling
• of its own activities as well as the activities of the trade and non-trade sales team to whom it caters
• Distinctive Accountabilities across the tenure
• Awarded as TOP scorer in North India for compliance and document verification in LSOG for quarter Jul-Sep
• 2022.

Jan 2014 – May 2018 · 4 yrs 4 mos · Moradabad Area, India

• Responsibilities--
• 1. Pre-Boarding -One point of contact to understand, evaluate and guide the client on the product chosen and
• verify the documents. To ensure client is comfortable on the banking solution provided by the sourcing executive.
• 2. FTR and Form Checking -Coordination with Branch Ops Team to enhance FTR% of NTB acquired.
• 3. On Boarding and Profiling -to be in touch with the NTB client for the entire financial year and ensure the
• client is 100% satisfied and is transacting and maintaining balances. Identify the cross sell potential of the client
• and cross sell whatever products possible. Check for balance movements and NBD activation
• 4.Trade and Foreign Exchange and Derivative Transactions -
•  Processing Import, Export Transactions and Other Trade services:
•  Ensure smooth Forex transactions & processing of trade related batches (Inward/Outward/Export bills
• Collection/GR regularization/Import bills/Export LC/Forward contracts/Bank guarantee/FCNR).
•  Transaction coordination with RM and timely submission of documents (BOEs & Export Bills ) and
• payment.
•  Transaction Processing TAT to be adhered at 100 % for all trade transactions and client requests
•  Handing Foreign cheques and DD.
•  Forward booking-Making CAM sheet for proposal of Forward limit, sanction of forward limit and
• disbursement, via same generating Trade Forex revenue.
•  Act in maximizing the client revenue by cross selling trade and fx products
• 5. Retail Forex Transactions -
•  Coordinate transaction utilization with RM / agent for timely submission of documents and payment.
•  Periodic service calls to the Client for relationship building
•  Book RTFX rate in RTFX application in coordination with RTFX / other BU staff.
• Distinctive Accountabilities across the tenure
•  Awarded 2 Times Client De-lighters Award in to consecutive quarters Oct-Dev 2014 to Jan-Mar 2015.
•  Awarded for best Customers services in Trade Forex in UP from MD,CEO

Jan 2013 – Dec 2013 · 11 mos

• Responsibilities:
•  All Front Desk Operations including- RTGS, NEFT, DD,PO, Stop Payment, Card Hot listing, Inwards
• Outwards, Deliverables management, Clearing, Outstation cheques, Transfer cheques, Customer request
• processing,
•  Front desk cross sell of various banking products like: Saving & current accounts, Online Trading accounts,
• Life Insurance, Mutual fund, General Insurance, Retail Assets products like- Home Loan, Personal loan,
• Auto Loan etc.
•  Handling Non-Cash transactions like DD/PO, Fund transfer etc. Register updation on EOD Cash position,
• Instruments Issued etc
•  Enhance the value of existing Current account & saving account customers. Retention of accounts .