Tisha Goyal — Product Manager
Product Manager with 5+ years delivering B2B/B2C/B2B2C SaaS across mobile apps and websites, specializing in growth funnels, API‑led platforms, and AI in production to drive measurable business outcomes. Proven record scaling acquisition-to-conversion through analytics‑led UX, A/B testing, and event instrumentation across Firebase and CleverTap with strong cross‑functional execution Impact highlights: • Chatbot and WhatsApp (Gupshup) automations: −70% missed chats, +30% lead flow from chatbot; +17% lead flow and −58% missed chats from WhatsApp integration. • AI voice agent: 54% connection rate, 25% qualification rate; recognized with “Ace of Initiatives.” • Mobile and web CRO: homepage/landlord redesign and listing page restructure delivered +15% lead flow and significant vertical traffic uplift. • Platform efficiency: Lead Finder Portal (+3% conversion, −10% closure time) and dynamic PDFs (+5% inbound, +2% group bookings).] • Provider APIs and CRM sync: streamlined onboarding and routing, achieving up to 8x conversion with key partners. What I do • Build and scale products end to end across mobile apps, websites, and SaaS platforms, improving acquisition, activation, conversion, and revenue with measurable outcomes. • Align strategy, roadmaps, and OKRs; run discovery (user research, market/competitor analysis); translate insights into PRDs and lead Agile sprints to predictable releases. • Operationalize analytics by defining event taxonomies and instrumenting Firebase, CleverTap, and Google Analytics to turn signals into experiments and prioritized bets. • Orchestrate platform and partner integrations including REST APIs, CRM synchronization, communications (Gupshup/WhatsApp), payments (Razorpay), and CMS‑driven launches. • Ship AI‑powered experiences—voice agents, chatbots, QA automation, and scrapers—that lift connection rates, qualification, and support efficiency. • Drive enterprise readiness through solution consulting, security/VAPT coordination, detailed documentation (BRD/PRD), and stakeholder enablement. • Enable self‑serve decision‑making via Power BI and Metabase dashboards with role‑based views for product, sales, operations, and leadership. • Champion cross‑functional execution with engineering, design, marketing, sales, and vendors to de‑risk delivery and accelerate time to value.
Stackforce AI infers this person is a SaaS Product Manager with expertise in AI and API integrations.
Location: Noida, Uttar Pradesh, India
Experience: 5 yrs 5 mos
Skills
- Product Management
- Api Integration & Technical Proficiency
Career Highlights
- Delivered AI-powered chatbots improving lead flow by 30%.
- Achieved 54% connection rate with AI voice agent.
- Scaled product strategies driving measurable business outcomes.
Work Experience
ShyftLabs
Data Product Manager (6 mos)
University Living
Product Manager (1 yr 8 mos)
Lynkit
Product Manager ll (1 yr 1 mo)
DUDigital Global Ltd.
Product Manager (5 mos)
Collegedunia
Associate Product Manager (1 yr 9 mos)
Education
Senior secondary school at D.A.V. Public School - India
Bachelor of Technology - BTech at Lingaya's Vidyapeeth
at St Albans school india
