Oct 2022 – Aug 2024 · 1 yr 10 mos · Bengaluru, Karnataka, India

• Manage People Technology Applications portfolio, comprised of Workday, SmartRecruiter, iCims, Docebo, and ServiceNow products from India
• Build, coach, and lead high performing global Dev-Ops teams, inclusive of employees and contractors, for HCM and Payroll implementation and operational Programs, Projects and Operation activities.
• Take initiatives to simplify and standardiz HR and Payroll processes to promote organization culture, standardize business flows, optimize productivity, and enhance user experience.
• Devise Service Management (Change, Incident, and Problem Ticket) framework and processes to meet SLA and quality expectations.
• Strategize production release and deployment activities; maintain SOX and security policies; forecast potential risks and identify mitigation plans.
• Coordinate with IT Souring Vendors; define Statement of Work; devise selection criteria; negotiate contract terms.

May 2021 – Sep 2022 · 1 yr 4 mos · Bangalore Urban, Karnataka, India

• Strategize the governance model for Workday Deployment activities
• Coordinate program activities and assure the quality and completeness of the Workday system is as expected
• Assist stakeholders to define business outcomes, scope statements, risk management, resourcing model, execution plans and delivery milestones
• Build IT technical and functional competencies for successful delivery of Operations, Projects and Programs
• Lead high performing global Dev-Ops teams, inclusive of employees and contractors, define individual development plans, track performance, provide feedback and keep staff motivated
• Provide technical and functional guidance for adopting best technology practice, industry trends, and standard procedures for Workday HCM landscape

Oct 2015 – Apr 2021 · 5 yrs 6 mos · Bengaluru, Karnataka, India

• Manage a global team of Workday Integration Developers for the delivery and maintenance of ~400 Workday Integrations, built on Custom Reports, EIB, Core Connectors, Cloud Connectors, PICOF, PECI, WECI and Studio.
• Responsible to provide smooth data transitioning of ~200k GE employees from Workday to various HR function applications.
• Work towards simplification and standardization of processes in Workday Integrations landscape to minimize cost and optimize end-user experience and adaptability.
• Conduct requirements workshop in various areas, and elicit functional and non-functional business requirements from HR, Payroll and Benefit specialists.
• Decide project scope and timelines, identify risks and mitigation plans.
• Finalize work breakdown structure, define team work priorities and estimates, and manage work assignments.
• Monitored project activities and communicate the status to stake holders.
• Manage onboarding for new employees, mentor new team members in Workday HCM, Payroll and Benefits functional areas.
• Motivate staff and build an environment where employees could deliver their best.
• Set team goals, track employee performance and provide feedback.

Jul 2014 – Sep 2015 · 1 yr 2 mos · Greater Hyderabad Area

• Conduct HCM application requirements workshop, and elicit functional and non-functional business requirements from Recruiters, HR, Payroll and Benefit specialists
• Formulate business requirements into system and functional specifications and align them with Oracle HCM applications functionalities
• Customize the applications features to meet the business requirements, and propose custom solutions to fill the gaps between requirements and applications standard features
• Coordinate with implementation, testing, operational and complaince team for sccessful delivery of Oracle HCM Implementations and Services projects.
• Create standard operational procedures and user manuals for user training sessions
• Assist project managers and stake holders to decide project scope and timelines, finalize work breakdown structure, identify risks and mitigation plans
• Lead a team of techno-functional consultants, work towards developing and enhancing their knowledge base, manage their work allocation, performance appraisals, and people issues

Dec 2006 – Jun 2014 · 7 yrs 6 mos · Greater Hyderabad Area

• Assist global customers in Oracle HRMS application implementations, upgrades, and issues.
• SPOC for Public Sector HR, HCM Common Architecture, and HRMS security modules.
• Responsible to define technical architecture, build data models, develop coding artifacts, and coordinate testing to incorporate new features in the various release of Oracle HRMS Applications.
• Collaborate with QA to build and execute system and integration test cases.
• Coordinate with Release team for software packaging, certification, and install tests.
• Interact with Source Control team for branching activities and revision control.
• Write white papers on new functionalities, bug solutions, and best practices, and collaborate with Documentation team to have them publish on Oracle Knowledge Repositories.
• Mentor a team for Oracle HRMS product development activities, and manage their work allocations.

Sep 2005 – Nov 2006 · 1 yr 2 mos · Chandigarh, Chandigarh, India

• Evaluate customer requirements and align them with Access EBS HR 2.0 module features.
• Develop UI Screens, reports, and program logic to incorporate new features.
• Coordinate with DBA and QA teams for successful and timely deliveries.
• Write standard operating procedure manuals.