Jan 2021 – Aug 2021 · 7 mos

• In this role, I'm managing a team of 16 software engineers on the IBM Kubernetes Service with ownership for the direction and mission of UI, Signature Experience, and Support process and squad.
• Lead and mentor my direct reports to ensure ongoing career growth, access to opportunities, and strong performance across my department.
• Hired 7 new software developers into my department across varying experience levels to build a diverse team with complimentary skillsets.
• Designed and implemented support process improvements resulting in improved relationships with our support teams and customers as well as decreased mean time to resolution.
• Work with various stakeholders from offering management, architects, and executives to ensure proper staffing and on time delivery from my various software development teams.
• Responsible for making decisions about employee investment and advancement.

Jun 2017 – Jan 2021 · 3 yrs 7 mos

• I led the development of the new asynchronous component on the Knative open source project. In this role, I've also led a team to deliver new features and functionality for the IBM Cloud Functions product. As a part of this new feature work, I collaborated cross functionally with our design and offering management teams to deliver the best experience possible for our users. As a developer advocate for Serverless, I’ve spoken at a number of events, including ServerlessDays Seattle, Kubecon, and ServerlessDays NYC. I was also selected as the keynote speaker for ServerlessDays ATX.

Oct 2016 – Jun 2017 · 8 mos

• I was a technical lead in IBM’s Mobile Innovation Lab, an interdisciplinary team of developers, offering managers, and user experience designers with the goal of enhancing IBM’s cloud portfolio and enabling client opportunities through innovative technologies. As a technical lead, I helped define the direction for several of the ongoing projects and served as a mentor to younger developers. I led teams to deliver various projects, including mobile applications, an IoT project for conference room utilization, and competitive analysis of cloud platforms.

Feb 2015 – Oct 2016 · 1 yr 8 mos

• Managing a fast paced team of 23 to deliver a set of cloud services to Bluemix, IBM's Application Development Platform. Responsible for both people management and project management to drive successful delivery of our services to the cloud. I determine resources, best practice processes, and hiring for a set of our team. I also provide direction and leadership for the Support, UI, and Customer Engagement missions of our team.

Oct 2013 – Feb 2015 · 1 yr 4 mos

• Team lead of the Customer Oriented Research & Development (CORD) team for the Mobile Cloud Services product. Our team was responsible for building mobile applications and samples for customer use. Presented at multiple customer facing engagements and product enablement sessions. Led multiple lab sessions at IBM’s Impact conference. Created multiple tutorials on the devWorks community, one of which won the “Technical Rock Star” cash prize competition for driving the most traffic to the BlueMix platform. Primarily responsible for team direction, leading scrums, iteration planning, as well as managing work items for our team.

Jul 2012 – Oct 2013 · 1 yr 3 mos

• Plugin development team for IBM Workload Deployer. Added new functionality to the product. Key technologies: Java, Python, JSON.

Jul 2011 – May 2012 · 10 mos

• Responsible for creating a physics interactive 3-D model of the mitotic spindle to be used by biologists in determining properties of the cell during mitosis. Key technologies: C, C++, python, & SOFA (Simulated Open Framework Architecture).

Aug 2010 – May 2012 · 1 yr 9 mos

• Assisted with course preparation and occasional lectures. Led individual tutoring sessions and office hours. Covered HTML, CSS, PHP, and JavaScript.

May 2011 – Aug 2011 · 3 mos

• Worked on the bank's risk team to create an application that received stock & currency exchange data in many different formats and made this data uniform for the bank's internal purposes. Key technologies in use: Java, Apache Camel, and some Active MQ. Our team worked using Agile Development Methodologies.

May 2010 – Aug 2010 · 3 mos · RTP

• Functional verification test team to create automated test cases for IBM's Websphere Application Server. Work was primarily done in Java.