Ankit Abhishek

CEO

Bengaluru, Karnataka, India12 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led product initiatives across multiple fintech markets.
Achieved significant user growth and customer satisfaction.
Expert in launching innovative payment solutions.

Stackforce AI infers this person is a Fintech Product Leader with extensive experience in payments and digital banking.

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Skills

Core Skills

Product Management

Other Skills

Market ExpansionCX improvementsMarket ResearchData AnalysisProcess EngineeringBusiness AnalysisEngineeringHAZOPProcess SimulationTroubleshootingProcess MonitoringAdvanced Process ControlHydrotreatingProcess ImprovementBusiness Strategy

Experience

12 yrs 10 mos

Total Experience

2 yrs 1 mo

Average Tenure

3 yrs 11 mos

Current Experience

Nium

Director of Global Consumer Product

Jun 2022 – Present · 3 yrs 11 mos

I head global consumer products, driving cross-border remittances, multi-currency wallets, and Amaze card products across 10 markets. Manage a team of PMs and analysts to shape strategy, launch impactful products, and build scalable processes. Passionate about scaling fintech and payments to unlock new opportunities and simplify lives globally.
Lead Global Growth, CX initiatives, Payments, and Market Expansion to deliver on the mission of making money simple for everyone.
Launched real-time cross-border transfers. Drove new user growth via acquisition programs. Cut refunds by 40% and halved CS contact through CX improvements. Sustained 4.5+ global app rating.

Product Management

Gojek

Product Lead [Go-Pay]

Dec 2019 – Apr 2022 · 2 yrs 4 mos

Managed concept to launch of digital banking services in partnership with "Bank Jago" .
Link: https://kr-asia.com/gojek-integrates-with-jago-for-digital-banking-push
Responsible for improving Gopay e-money wallet growth for close loop services.
Led the initiative to launch new Gopay Payment app in Indonesia

Product Management

Swiggy

Senior Product Manager [Payments/Wallet]

Jan 2019 – Dec 2019 · 11 mos · Bengaluru, Karnataka, India

Lead payments products in Swiggy.
Launched "Instant refunds" that improved NPS and reduce the customer contacts.
Improved Payment success rate by building intelligent Payment gateway with Data science team.
Swiggy e-money launch, Personalized Payment experience for users to enable express checkout.

Product Management

Mobikwik

Senior Product Manager - Payments/UPI & Financial services

Sep 2017 – Jan 2019 · 1 yr 4 mos · Gurgaon, Haryana, India

Built UPI based payment features for seamless fund transfers and payments across merchant network.
Launched Digital Gold product in partnership with SafeGold.
Enabled standing instruction to automate the payment process directly from credit cards.
Enabled Credit Card bill payment via Mobikwik app in partnership with VISA.
Involved in building Gift cards purchase via app to enable online gifting and purchase of Prepaid products
Revamp of app home page to improve the discoverability of key app features and user experience

Product Management

Amazon

Product Manager

May 2016 – Sep 2017 · 1 yr 4 mos · Bengaluru, Karnataka, India

Responsible for improving post order customer experience. Improved overall POP (perfect order percentage) by solving customer problems around seller cancellation, return/reject rate, ratings & reviews.

Product Management

Hpcl-mittal energy limited

Technical Consultant

Jun 2011 – Jun 2014 · 3 yrs

I worked on profit improvement projects to improve the gross refinery margin and provided technical consultancy services to refinery operation.

Zomato

Product Marketing

Jun 2008 – Dec 2008 · 6 mos · New Delhi Area, India

while I was student at IIT Delhi , I worked in Zomato as intern for months with founding members , conceptualized ideas of product development with Co-founders and onboarded Restaurants in the then Foodiebay website.