Jan 2024 – Present · 2 yrs 4 mos · Gurugram, Haryana, India · On-site

Oct 2021 – Feb 2024 · 2 yrs 4 mos

Jul 2016 – Oct 2021 · 5 yrs 3 mos

Feb 2014 – Jun 2016 · 2 yrs 4 mos · Pondicherry Area, India

• help organizational setup UX processes
• Execute one or more projects, ensuring on time and on budget delivery
• Day to day contact with clients
• Ensure projects comply with the HFI Framework
• Trainer for HFI
• Provide technical guidance to the team
• Review team performance and provide appropriate mentoring
• Define career paths and ensure growth for the team

Oct 2012 – Jan 2014 · 1 yr 3 mos · Gurgaon, India

• Interacts with the business stakeholders and subject mater experts in order to understand their problems and needs
• Identify opportunities for improvement in business operations and processes
• Design of business systems or IT systems
• Gathers, documents, and analyzes business needs and requirements
• Solved business problems and, as needed, designs technical solutions
• Documents the functional design of the system
• Involve in UX design strategy

May 2006 – Sep 2012 · 6 yrs 4 mos

• Manish is been creating extraordinary web & mobile applications for more than a decade. His true passion is end-user experience. He is a dedicated problem solver who is committed towards finding new ways to help improve the user experience.
• As a user experience de-signer He's been at the fore-front of Web 2.0 wave for almost a decade and is an expert on the next genera-tion web.
• Manish is an advocate for usability and user experi-ence and speak regularly about how to keep users engaged and active on websites or web-based ap-plication. He has masters in computer science, with a strong interest in Cognitive Psychology, Augmented Reality & Immersive tech-nology.
• Specialties
• Domains: Publishing, Mobile Applications, Security, Learning, Management Software, Education Management, Talent Management

Sep 2005 – May 2006 · 8 mos

• Job Role Includes
• Understand requirements for a new/existing phone interactions and write specifications to aid developers, testers and carriers
• Write new phone specific and carrier specific features
• Constantly improve the existing phone interaction patterns in terms of consistency, features, and total user experience
• Constantly tries to improve the UI process between different groups including requirements, Product design, graphic design and UI Design
• Answer the change requests and queries for 7 phone features and 48 carrier specific requirements that involves lot of customer interfacing

Sep 2004 – Sep 2005 · 1 yr

• Job Role Includes
• Perform heuristic reviews for existing product
• Plan and perform usability activities. This includes test planning, logistics, conducting usability evaluations, analyzing results, documenting issues, and proposing and prioritizing recommendations.
• Produce design solutions in the form of sketches, storyboards, wire frames, and interactive prototypes.
• Ensure all product designs meet usability objectives, user requirements and organizational standards
• Create basic content and check application taxonomy for CA standards
• Continuously provide feedback in order to contribute to the CA UI standards and maintain consistency with other products.
• Educate product management in UCD processes and principles.

Nov 2002 – Sep 2004 · 1 yr 10 mos

• Job Role Includes
• Storyboarding the design solution to cover all user primary tasks
• Convert business use cases into wire-frames and map it with technology
• Design the best navigation model for the application/module
• Developing standards and creating style guides for new Quark products and improving usability in currently used extensions
• Conduct usability test for existing Quark products
• Rapid prototyping and developing semi-functional demos

Mar 2000 – Nov 2002 · 2 yrs 8 mos

• Job Role Includes
• Responsible for creating all graphical materials and web site design templates for both internal and external clients
• Manage and update all online material including website, reports repository, 3rd party sites etc.
• Responsible for managing the content on all web sites designs.
• Design websites using per-designed templates ideas with minor modifications
• Created front for E-Learning and promotional CDs distributed to customers and corporate clients
• Search engine optimization and Online promotion of company websites