Vikram Mittal

Product Manager

Noida, Uttar Pradesh, India5 yrs 10 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Delivered $60M+ in enterprise deals at Microsoft.
Spearheaded AI-powered features enhancing partner experience.
Led development of next-gen mobile solutions at Qualcomm.

Stackforce AI infers this person is a SaaS and Telecommunications expert with a strong focus on product strategy and development.

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Skills

Core Skills

Product StrategyWorkflow AutomationB2b SolutionsMobile DevelopmentEmbedded Systems

Other Skills

Product DevelopmentAI IntegrationEnterprise CommerceB2B CRMMarket AnalysisMobile PlatformsWireless CommunicationCC++JavaCustomer ServiceProgrammingSQLMySQLData Structures

About

Product Manager at Microsoft, building and scaling enterprise commerce platforms that power global transactions across licensing, identity, agreements, and automation. I work at the intersection of strategy, product development, and platform engineering to drive seamless, secure, and scalable experiences for customers and partners. With a background in delivering high-impact B2B products, I focus on simplifying complex workflows, enabling automation at scale, and aligning product strategy with business outcomes. Passionate about solving enterprise problems through data-driven decisions, user-centric design, and cross-functional collaboration.

Experience

5 yrs 10 mos

Total Experience

2 yrs 11 mos

Average Tenure

2 yrs 11 mos

Current Experience

Microsoft

2 roles

Product Manager 2

May 2023 – Present · 2 yrs 11 mos · Hyderabad, Telangana, India · Hybrid

As part of Microsoft’s Enterprise Commerce team, I contribute to building and scaling the core platforms that power Microsoft's global enterprise transactions—spanning licensing, identity, agreements, and commerce workflows. The team plays a critical role in enabling over $100B+ in revenue across Microsoft’s commercial ecosystem by delivering secure, automated, and scalable systems for enterprise customers, partners, and internal stakeholders.
At Microsoft I delivered multiple product launches supporting $60M+ in enterprise deals, 500K+ annual transactions, and 2M+ customers/partners by building agreement platforms, AI assistants, and license management tooling.
Spearheaded AI-powered features that automate document retrieval, contract generation, summarization, and partner enablement—enhancing productivity and drastically improving partner experience.
Deep expertise in workflow automation, bulk actions, and E2E agreement orchestration, reducing manual intervention and unlocking $4M+ in cost savings, 48K+ hours of ops effort, and 14000+ support tickets annually.
Launched customer-first identity and license workflows that align with secure-by-design principles, including customer-initiated Change of Partner processes and automated onboarding for Two-Tier, non-enterprise scenarios.

Workflow AutomationProduct DevelopmentAI IntegrationEnterprise CommerceProduct Strategy

Program Manager Intern

Apr 2022 – Jun 2022 · 2 mos · Bengaluru, Karnataka, India

Developed a B2B CRM solution for Contact Center as a Service (CCaaS) on Microsoft Dynamics 365 Marketing, driving enterprise adoption and customer engagement.
Defined product strategy for a $10B CCaaS offering by integrating Dynamics 365 Customer Service with leading CRM platforms, aligning with market trends and evolving customer needs.
Spearheaded the development of three high-impact features, identified key differentiators against competitive CRM solutions, and conducted market analysis to prioritize target industries and use cases.
Earned a full-time product role by presenting a comprehensive go-to-market and product strategy to senior leadership, demonstrating product vision, stakeholder influence, and execution readiness.

B2B CRMProduct StrategyMarket AnalysisB2B Solutions

Qualcomm

Software Engineer

Jul 2018 – Jun 2021 · 2 yrs 11 mos · Greater Hyderabad Area

Innovative and impact-driven technology leader with deep expertise in mobile platforms, embedded systems, and wireless communication technologies. Spearheaded the development and global deployment of next-gen mobile solutions, including eSIM and 5G modem features, across 50M+ devices and 30+ smartphone models.
Key Contributions:
eSIM & Platform Innovation: Built a robust platform for converting physical SIM cards into digital eSIMs—now integrated into 50M+ chipsets, improving provisioning scalability and speed by 28%.
5G Modem Development: Spearheaded 10+ Android software features for the world’s first 5G modem, now deployed in 30+ smartphones globally.
Global Chipset Launch: Led validation and global launch of a new Snapdragon chipset across 16 major test cycles, earning 16 ThanQ Awards and a fast-track promotion (top 10% performer within 1.5 years).
Customer Success & Issue Resolution: Resolved 50+ high-priority customer issues across 30+ product lines—preventing $1M+ in potential losses and improving overall triage speed.
Revenue Growth: Drove a 13% revenue increase by customizing products and enabling feature portability across 8+ global client platforms.
Cross-Functional Leadership: Collaborated across hardware, software, and QA teams to deliver seamless integration, scalability, and global rollouts.
Honors & Awards
16x ThanQ Awards : Recognized for excellence in feature delivery, global testing, and customer issue resolution
Fast-track Promotion : Promoted within 1.5 years for high-impact contributions (Top 10% Performer)