Apr 2024 – Aug 2025 · 1 yr 4 mos · Remote

Apr 2021 – Nov 2023 · 2 yrs 7 mos

• Built a web-based collaborative reporting in Node/JS similar to Excel for the CSM team for periodically fetching vendor information from Google Places/My Business and diff with existing information to compute major dissimilarities to help flag potential vendor churn
• Replaced the Adobe Marketo integration for sending marketing and abandoned cart emails with Customer.io to help streamline email marketing
• ETL-ed historical data from Marketo and existing platform into Customer.io to allow marketing team to seamlessly continue with email marketing efforts without loss of historical data
• Trained the 'new' marketing team on Customer.io to speed up adoption across the team
• Coordinated support and integration needs with Customer.io sales and implementation team
• Helped build a custom Point-of-Sale (POS) for a potentially new vertical with a strong eye towards testability and maintainability
• Refactored catalog management module (Magento 1.9) to use Symfony Messenger Queues to reduce dependency on unreliable cron/DB queues
• Feature development in coordination with Product Managers and analyzing user study responses to improve the overall usability of the floral (Bloomnation) vertical
• Enhanced developer efficiency by enabling localized testing of distributed, dockerized services without the need of doing so against a dedicated QA server
• Streamlined offshore data team's processes through strong software development practices to enhance data engineering quality and timeliness of new and updated reports
• Conducted a deep analysis of sales and transaction data on the ecommerce platform to build forecasting models to aid in strategic planning and predict potential vendor churn

Apr 2020 – Feb 2021 · 10 mos · Los Angeles, California, United States

• Responsible for refactoring existing Media Center application to replace custom/hardcoded role authorization logic to using standardized "paved path RESTful web service" without disrupting existing login flow for journalists/press using the system world wide
• Developed features and maintained the Media Center and Press Hub applications (support, bug fixes etc), coordinating with Product to ensure continual application uptime and accessibility for press/journalist outreach and publicity of existing and forthcoming content
• Scripted bulk email reporting and delivery analysis for Press Hub to eliminate hours of debugging effort to measure and guarantee specific email sending SLAs

Dec 2016 – Mar 2020 · 3 yrs 3 mos · Greater Los Angeles Area

• Scripted periodic downloading of decades of vehicle information from partner FTP servers to be made available for querying and presentation for web clients over RPC/REST
• Designed and implemented the backend for the "Auto Hub" to enhance reporting of vehicle data (e.g. recalls, valuation, loan details etc) for end users
• Built an interactive auto insurance premium simulator to help users ascertain the impact of various parameters on their auto insurance premiums to improve their understanding of the same.
• Ingested 100+ GB of auto insurance data from partners to help power an interactive insurance quote simulator with high response time minimizing server requests albeit preserving the accuracy of the quotes to be within acceptable thresholds
• Collaborated and coordinated with external insurance partners to build custom integrations for providing real-time insurance quotes to end users
• Built integrations to source real-time DMV data for auto-populating new user profiles to reduce sign-up friction
• Automated data-refresh pipelines, reducing the time for fetching vehicle data from partner systems and manually triggering CDN updates of vehicle images
• Scripted a solution to help automate the conversion of tracking metrics from analyst spreadsheets to deployable/tested code, virtually eliminating manual labor and potential typographic errors in production that led to erroneous reporting bugs
• Optimized critical web application entry points, reducing page load times from 5-7 seconds to 1-2 seconds, after a major change/refactor of the embedded tracking/analytics integration
• Standardized repeatable patterns of service development to simplify design and expedite review cycles and better facilitate concurrent development improving parallel development
• Enhanced the interviewing process by redesigning the interview questions that were better in line with daily expectations and nuanced to help better gauge candidate's software engineering expertise

Jun 2015 – Oct 2016 · 1 yr 4 mos · Greater Los Angeles Area

• Involved in feature development and enhancement of the Recruiting Cloud (i.e. ATS), working in coordination with Product to improve usability across 450+ globally distributed clients
• Scrum master to help increase agile adoption and follow best practices to improve team productivity and predictability
• Introducing Behavior Driven Development (BDD) practices using Specflow to improve automated acceptance testing of built web services to reduce QA workload

Jan 2015 – May 2015 · 4 mos · Greater Los Angeles Area

• Analyzing products and source code for patent and copyright infringement, and for assessing code quality

Jun 2014 – Aug 2014 · 2 mos

• Implementation and enhancement, using Python, of an operations research module based on an Integer programming formulation

May 2013 – Jul 2013 · 2 mos

• Created a framework enabling analysis of "value-delivery" of individual projects.
• Created a framework to aid in selecting the optimum portfolio of projects to be selected for the forthcoming releases

May 2011 – Aug 2011 · 3 mos

• Researched and developed a framework for enabling value-based requirements prioritization for use across the organization

Aug 2008 – May 2015 · 6 yrs 9 mos · Los Angeles

• Researched and developed techniques to improve collaborative decision making with an eye towards the economic impact of software initiatives and their expected value contribution to the overall goalfor social networking-based collaborative requirements management and implemented the ideas as a web-based tool: Winbook, using Java, Restlet, Spring, jQuery/Backbone.js & MySQL
• Analyzed the synergies and conflicts between the various software ‘ilities’ to help define them for unambiguous communication in the research community and allow for better architectural decision making with trade-off
• Researched and developed techniques to quantify the value to be delivered by the proposed projects along with capturing relevant metrics and OKRs to enable tracking the value delivery over time
• Researched game-theoretic randomization of regression tests to increase their effectiveness under resource constraints

Jan 2008 – Jul 2008 · 6 mos · Mumbai Area, India

• Faculty (Lecturer) for Computer Graphics using OpenGL, OOAD, Java Programming and Operating Systems

Jan 2006 – Jan 2008 · 2 yrs

• Migrating and updating the Loan & Mortgage processing unit of Rabobank, from mainframes to low-end systems, using Java/J2EE as the development platform, Oracle 9i as the back-end database and MQSeries for implementing the organizational workflow