Saheli Chatterjee

SRE (Site Reliability Engineer)

Bengaluru, Karnataka, India11 yrs 3 mos experience

Highly Stable

Key Highlights

Over a decade of experience in software development and support.
Expertise in Java and production support for high-traffic applications.
Proven track record in managing critical incidents and automations.

Stackforce AI infers this person is a Backend-heavy Fullstack Engineer with strong expertise in E-commerce and Production Support.

Contact

Skills

Core Skills

Production SupportJava

Other Skills

CommunicationSQLSplunkSoftware DevelopmentTeam ManagementObject-Oriented Programming (OOP)RetailTroubleshootingProduct KnowledgeCore JavaProduction ManagementSupport AnalystsTechnical SupportProject AnalysisREST APIs

About

With a decade of experience and a demonstrated history of working in various projects including Development & Maintenance for service-based and product-based industry. Strong engineering professional with a Bachelor of Technology (BTech) focused in Computer Science. Currently I am working as a Site Reliability Engineer at AMEX Having sound knowledge in development and support domain. Skilled in following - —————————— Core Java -OOPs, Design Patterns Java Build Tools - Maven Web Services -REST API Database - mySQL, Oracle BigData monitoring - SPLUNK | Code Version Control - BitBucket, GitHub | Experienced in Agile development, e.g. Scrum Responsibilities —————————— • Automations • On-call support and work on critical incidents (P0,P1) • Support of production services to ensure successful completion of processing • Support releases and maintenance work • Provide consultancy during bug fixes, design and implementation • Act as subject matter experts for the application and the relevant business domain • Assist in project related work • Carry out requirements as defined by project team • Quality check potential changes • Review development release packages prior to production deployment • Provide benefit of experience in the business area and application

Experience

11 yrs 3 mos

Total Experience

2 yrs 3 mos

Average Tenure

1 yr 6 mos

Current Experience

American express

Site Reliability Engineer

Nov 2024 – Present · 1 yr 6 mos · Bengaluru, Karnataka, India

Apple

Production Support Engineer - contractor to Apple (Infosys onsite)

Sep 2021 – Aug 2023 · 1 yr 11 mos · London Area, United Kingdom · On-site

Develop/build web based applications which are used for Apple Online Store (worked mainly for EMEA and APAC region)
Sound technical specialisation in Merchandising | Transactional(including diversed paymentFlows across globe) | Order life cycle | Order fulfilment process of Apple Online Store.
EMEA Production Support Onsite for Apple Online Store.
Ensure up-time of the e-commerce portal for customers to enjoy uninterrupted shopping experience.
Support high revenue driven events like new product launch and various promo launch and take downs which attracts increased traffic all over the globe.
Manage deliverables as per Business Requirements.
Interact with Business teams, Server Management teams,SAP, DB team, Dev teams and other teams that manage the various sensitive/confidential data on the store.

CommunicationJavaSQLProduction SupportSplunkSoftware Development+6

Infosys

Technical Lead

Jan 2019 – Nov 2024 · 5 yrs 10 mos · India

Azure

Sr.Software engineer

Jul 2017 – Dec 2018 · 1 yr 5 mos · Kolkata, West Bengal, India

Develop/build web based applications for an innovative FinTech company(Traydstream)for Rule-Product auto check which provides solution on digitising and automating the document checking process.(Letter of Credit)
Handled trade technical implementation with an operational portfolios understanding with a team of Banking Trade experts covering EUROPE, APAC and UAE, few portions of Asia.
Preparing and executing Business Requirement,Test Cases and Test Samples to achieve the requirement of ICC, LC

Renault nissan technology & business centre india

Sr.Software engineer

Feb 2017 – Jun 2017 · 4 mos · Chennai, Tamil Nadu, India

Build web based tools and applications which are used internally by the organisation to manage the inventory for various parts for the cars.
Ensure up-time of inventory portal for Organisation and factory users as well to enjoy uninterrupted experience.
Have worked with multiple other teams from different organisation and delivered deliverables on time.
Have been part of high revenue driven events like new car launch.

Larsen & toubro infotech ltd

Software Developer

Oct 2014 – Dec 2016 · 2 yrs 2 mos · Chennai Area, India

Develop/ build web based applications for various Banking and Healthcare organisations like StandardChartered, ResMed(machines that treat sleep apnea)
Manage deliverables as per Business Requirements.