Nilanjan Kala

Product Manager

New Delhi, Delhi, India8 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led cross-functional teams to launch successful products.
Achieved significant improvements in customer satisfaction metrics.
Developed innovative strategies in FinTech product management.

Stackforce AI infers this person is a Product Manager with extensive experience in FinTech and content creation.

Contact

Skills

Core Skills

Product ManagementProduct LaunchProduct DevelopmentUser Experience (ux)Business AnalysisContent StrategyMarket ResearchUser-centered DesignCompetitive Analysis

Other Skills

Stakeholder ManagementCXO level engagementMarket KnowledgeProcess ImprovementJiraAnalytical SkillsProduct Road MappingGo-to-Market StrategyBusiness RequirementsNew Product IdeasMarket AnalysisCross-team CollaborationUser PersonasProduct VisionFigma (Software)

About

A PM from IIM Bangalore who is learning alongside everyone and in the journey 🤝 want to help the fellow PMs reach greater heights! 🚀

Experience

8 yrs 8 mos

Total Experience

1 yr 8 mos

Average Tenure

4 yrs

Current Experience

Angel one

2 roles

Senior Product Manager

Promoted

May 2025 – Present · 1 yr · Remote

Product Manager

Apr 2022 – Apr 2025 · 3 yrs · Remote

Launched a comprehensive Loyalty Program by leading cross-functional teams (Engineering, Design, Analytics, Marketing, Vendor partnerships) and aligning multiple stakeholders
Led product roadmap and implemented smart recommendations platform by implementing next-best-action with actionable insights through data analysis, user journey analysis, & cross-functional collaboration with data science and engineering teams
Redesigned partner platform through conducting 125+ customer interviews & analyzing user feedback data to identify critical pain points, delivering 22 new features that improved MAU by 18% & reduced customer complaints by 31%.
Developed a cohort-based customer segmentation framework by analyzing behavioral data and identifying critical engagement touchpoints, improving NPS score by 20% in one quarter

Product LaunchCompetitive AnalysisBusiness AnalysisProduct ManagementStakeholder ManagementCXO level engagement+17

Youtube channel

Content Creator

Oct 2022 – Present · 3 yrs 7 mos · Delhi, India · Remote

A YouTube channel (Careers Palettes) focusing on career guidance for aspirants preparing for govt exam
Achieved 5,000+ watch hours, 1,100+ subscribers, and an average of 3,000 views per month

Product LaunchMarket KnowledgeContent StrategyMarket ResearchNew Product IdeasVideo Editing

Paytm

Product Manager

Jun 2021 – Apr 2022 · 10 mos · Noida, Uttar Pradesh, India

Drafted & Executed product roadmap for the Debit Card, led 3 teams & collaborated with 5+ stakeholders, enhanced 4+ features
Analyzed pain points from 3 touch points, developed 8+ features, achieved benchmark success rate in Payments bank category
Improved consumer journey, analysed 4+ competitors, revamped customer support flow, reduced customer complaints by 20%

Competitive AnalysisUser-centered DesignBusiness AnalysisTeam ManagementProduct ManagementStakeholder Management+15