Feb 2021 – Oct 2021 · 8 mos · India

• IQ Tuning on IoT products based on Qualcomm Platform
• Worked on customer project IQ tuning using Qualcomm Chromatix6 tool. Customer: ikeGPS.

Jan 2013 – Feb 2021 · 8 yrs 1 mo · Noida, Uttar Pradesh, India

• Camera/IQ Tuning Experience:
• Individual contributor in camera IQ tuning team.
• More than 100 customer projects camera tuning is handled and successfully delivered improved camera quality with customer satisfaction. Various camera customers projects handled of Indian and Bangladesh customers- Reliance Jio, Itel, Gionee, Micromax, Lava, Intex, Panasonic, Infocus, Jivi, Maximus.
• IQ Tuning knowledge: UNISOC proprietary ISP Tool, UNISOC proprietary hardware debugging tool, customer projects camera subjective tuning, dual camera calibration, basic knowledge of IMAtest v3.7 tool and objective test result generation by IMA test tool, image comparison through FastStone Image Viewer V5.5, familiar with sensor bring-up process.
• ISP Pipeline: ISP blocks and their functioning
• Basic knowledge of 3A.
• Basic knowledge of various charts: 24 color chart, Grey scale chart, Dynamic chart
• Understanding of various image formats: Mipi_Raw, Jpeg, YUV.
• Camera ISP lab handling: use of equipments used in lab-light box, resolution chart, illuminance spectrometer, diffuser, DNP light source, Neutral Density filters,
• Commendable knowledge of camera components: lens, sensor, shutter, aperture
• Team handling experience: team size-4, responsible for team members annual appraisal, merging their weekly reports and send it to upper management, review their presentation, helping them in fixing IQ tuning issues, regular visit to customers with teammates.
• Hiring experience in IQ tuning team.
• Chipset promotion: to customers in terms of camera technology on various chipset.
• Training: experience of conducting and giving ISP tuning and camera testing training to customers- Indian mobile brands- Micromax, Lava, ITEL, Gionee, Intex, Sprocomm and sensor vendors- Samsung, Omni Vision and Galaxy Core.
• New chipset camera promotion and demonstration in India Mobile congress event (IMC) every year since 2017.
• Good relations with customers at every level.

Jan 2012 – Jan 2015 · 3 yrs · Noida, Uttar Pradesh, India

• Customer Project Management: worked as “Senior Field Application Engineer”
• Supported pre-sales from technical support team by contributing in customer product confirmation before MP date.
• Account Manager of Indian and Bangladesh customers from technical support team.
• Technical account manager of India customers- Micromax, Lava, Reliance Jio, Itel, Gionee
• Technical account manager of Bangladesh customers- Symphony, Maximus, Grameenphone, Walton, Sprint.
• Responsible for get all technical issues resolved which were raised in customer projects based on UNISOC (Spreadtrum) chipsets.
• All issues handling- software issue of any application, hardware issues, network and protocol issues.
• Responsible for assigning customer issues to respective department/team/engineer and get the issue resolved within product MP timelines.
• Worked as center co-coordinating body among Brands, vendors and internal technical/sales/marketing teams. Keep tracking of issues and get them resolved before product MP.
• Responsible to finish all technical issues before product defined MP either by resolving raised issues with the help of respective technical team/vendors. If needed then discussed with brands/vendor to get the issue waived off.
• Collected customers monthly/yearly sales information and shared data with Head Quarter team in as they required.
• Prepared brands presentations mentioning various teams with their hierarchy, future plans, previous year sales, highest selling model details, customer technical requirements and expectation, chipset feedback, major issue etc. These information was further shared with Head Quarter team which helped in preparing better solution in upcoming chipset.
• Good relation with customers at any level in any team.
• Good relation is ODM/OEM/IDH also- Sprocomm, Wingtech, Waterworld, ChinoE, Techain, Huaqin, Tinno, Innovatech, Konka, Lensun, Infinity, Topwise, Uniscope, Vikin, IMG etc.
• Good relation with UNISOC Shanghai and Shenzhen teams also.

Jan 2011 – Jan 2012 · 1 yr · Noida, Uttar Pradesh, India

• Field Application Engineer
• Regular/on-demand visit to Indian customers to work on reported technical issues related to software, hardware and network.
• Collected all required information (like all kind of logs, picture, videos, competitor device behavior etc) related to raised issues and escalated reported issues to concerned departments.
• Responsible to arrange all required data needed to R&D team for analyzing raised issues.
• Performed audio tuning on customer device too. Audio tuning is performed on both smart phones and feature phones with customer satisfaction.

Jul 2010 – Jul 2011 · 1 yr · Noida, Uttar Pradesh, India

• Worked as Senior Test Engineer as a responsible team member for guaranteeing the quality of Linux operating system based smart phone applications.
• Worked on SLP (Samsung Linux Platform) based on LiMO (Linux Mobile) foundation.
• Involve in SDK testing, System Testing, Menu Tree Testing, Browser Testing, Functionality Testing and Exploratory Testing.
• Writing and Verifying SDK test cases of IDE (Integrated Development Environment) module and functionality based test cases.
• Bug logging and reporting.
• Active participation in feature review meetings

Aug 2008 – Jun 2010 · 1 yr 10 mos · Noida, Uttar Pradesh, India

• Worked as Software Engineer-QA as a responsible team member for guaranteeing the quality of Man to Machine Interface (MMI) solutions for mobile phones with testing on applications like MMS, SMS, Call, Phone book, Image viewer and Real time application like Organizer.
• Testing is being done for Low Cost black & White Phones, Color Phones with touch and QWERY keypad, Touch Phones with different Chip sets and Windows Mobile 6.5 based Smart Phones.
• Writing and verifying test cases, bug logging and reporting, Attending new feature and feature review meetings.