S

Siddhartha M

QA Manager

Delhi, India17 yrs 4 mos experience
Highly Stable

Key Highlights

  • Experienced in Quality Assurance management in healthcare.
  • Proficient in data analysis and customer relationship management.
  • Strong background in continuous improvement and process excellence.
Stackforce AI infers this person is a Quality Assurance professional in the Healthcare sector with strong analytical skills.

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Skills

Core Skills

Quality AssuranceData Analysis

Other Skills

Customer Relationship Management (CRM)US HealthcareBusiness Process Outsourcing (BPO)Service DeliveryService excellenceCustomer ExperienceOperations ManagementCorrective and Preventive Action (CAPA)RCAOffshoringCustomer Satisfaction (CSAT)AuditingProcess ExcellenceSix SigmaTransaction quality

Experience

17 yrs 4 mos
Total Experience
6 yrs 4 mos
Average Tenure
4 yrs 7 mos
Current Experience

Hgs - hinduja global solutions

Quality Assurance Manager

Sep 2021Present · 4 yrs 7 mos · India

Data AnalysisCustomer Relationship Management (CRM)Quality Assurance

Accretive health

Assistant Quality Assurance Manager

Jan 2011Sep 2021 · 10 yrs 8 mos · India

Data AnalysisCustomer Relationship Management (CRM)Quality Assurance

Ibm

Operation Executive

Nov 2008Dec 2010 · 2 yrs 1 mo · India

Education

Delhi University

Bsc

Apr 2004May 2007

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