P

Prabhu D

Operations Associate

Bengaluru, Karnataka, India17 yrs experience
Highly StableAI Enabled

Key Highlights

  • Expert in technical project leadership and AI video production.
  • Proven track record in process improvement and operational efficiency.
  • Strong background in managing cross-functional projects.
Stackforce AI infers this person is a Project Manager with expertise in AI-driven video production and technical project leadership.

Contact

Skills

Core Skills

Technical Project Leadership

Other Skills

Artificial Intelligence (AI) Video CreationScrum

Experience

17 yrs
Total Experience
7 yrs 9 mos
Average Tenure
2 yrs 4 mos
Current Experience

8th mile studio

Operations Lead

Jan 2024Present · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

  • Lead projects from concept development to final delivery, ensuring all creative outputs align with client brand guidelines and business goals.
  • Manage professional video production setups, including cameras, lighting, audio equipment, and non-linear editing tools
  • Oversee post-production workflows, optimise editing processes using AI tools to improve turnaround time and overall efficiency.
  • Plan, create, and execute platform-specific social media campaigns that increase brand visibility, audience engagement.
Artificial Intelligence (AI) Video CreationTechnical Project Leadership

Apple

Technical Project Manager

May 2016Dec 2024 · 8 yrs 7 mos · Singapore · On-site

  • Monitor and analyse repair trends, turnaround times (TAT), and failure rates to drive continuous process improvement and enhance operational efficiency.
  • Lead the qualification process for new product introduction (NPI) repair lines, ensuring technicians at repair vendors meet established standards and best practices.
  • Implement robust fraud prevention measures and warranty abuse checks across all lines of business (LOBs) at repair vendors, identifying fraud trends and capturing suspect units for further analysis.
  • Manage the rollout of process changes to align with global repair strategies, preparing comprehensive business justification cases and overseeing the end-to-end deployment of equipment.
  • Conduct ongoing analysis of key technical repair quality metrics at both country and regional levels, providing insights to improve service delivery.
  • Proactively monitor regional repair trends to identify and address hardware fraud, delivering actionable solutions and communicating findings to management and stakeholders.
  • Design and maintain standard and ad-hoc reporting systems, automating requests to streamline data analysis and reporting processes.
  • Leverage expertise in data gathering from diverse sources and utilise various reporting tools and scripts to fulfil user requirements effectively.
  • Drive cross-functional projects focused on enhancing repair quality, delivering measurable results that align with business objectives, and regularly reporting project deliverables and outcomes to senior management.
  • Engage in strategic business initiatives to ensure that the impact of changes is quantifiable and aligns with organisational goals.
Technical Project Leadership

Aditya birla minacs

Team Lead

Sep 2003Sep 2010 · 7 yrs · Bengaluru, Karnataka, India · On-site

  • Managed the day-to-day performance of customer support teams, using clear metrics and regular coaching to help team members improve quality, productivity, and compliance.
  • Planned and maintained shift schedules for the Bengaluru contact center, making sure the right number of people were available during peak periods while keeping schedule issues to a minimum.
  • Handled end-to-end hiring for frontline roles in partnership with HR, from sourcing and interviewing candidates to selecting team members who met performance and language requirements.
  • Designed and delivered training and onboarding programs for new hires, creating standardized materials that helped employees ramp up faster and deliver consistent, high-quality customer service.

Education

NTTF (Nettur Technical Training Foundation)

Post Diploma in Power Electronics — Power Electronics

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