Kanu Priya

Product Manager

Bengaluru, Karnataka, India6 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Led AI-driven solutions in Enterprise Service Management.
Successfully launched personalized user onboarding at Sprinklr.
Experienced in optimizing product strategies for B2B SaaS.

Stackforce AI infers this person is a B2B SaaS Product Management expert with a focus on user experience and strategic growth.

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Skills

Core Skills

Product Management

Other Skills

Product StrategyMetricsUser ExperienceProduct DevelopmentMarket ResearchSolution DesignSoftware DevelopmentCost AnalysisStrategic PlanningSupply Chain ManagementSales ManagementProduct Lifecycle Management

About

A graduate from Indian Institute of Management Ahmedabad, Kanu brings product management experience from Freshworks and Sprinklr (B2B SaaS). With over 6 years of experience, she is skilled across all facets of product management and thrives in fast-paced, evolving environments. Currently, she leads the Freshworks service delivery product for business teams, driving adoption and monetization strategies to create sustainable revenue streams. Being in the rapidly evolving ESM (Enterprise Service Management) space, she has spearheaded AI-driven solutions to address market demands and customer needs. Before this, she led usability and user onboarding initiatives at Sprinklr, where she successfully launched persona-views—a personalized solution for enterprise users - guiding it from concept to execution. She has worked as a Summer Associate Consultant at BCG, during the two year PGP programme at IIMA. She was a software engineer at Microsoft for the initial two years of her work career. She is a sports enthusiast and makes it a point to spend at least an hour daily either swimming or at the tennis court.

Experience

6 yrs 8 mos

Total Experience

1 yr 8 mos

Average Tenure

2 yrs 1 mo

Current Experience

Freshworks

Senior Product Manager

Mar 2024 – Present · 2 yrs 1 mo · Bengaluru, Karnataka, India · Hybrid

Product Management

Sharechat

Product Manager

May 2023 – Jan 2024 · 8 mos · Bengaluru, Karnataka, India · Hybrid

Led the ads platform charter roadmap and strategy. Optimised signup and campaign creation funnels in terms of adoption and monetisation metrics. Partnered with payments team for monetisation initiatives

Product Management

Sprinklr

2 roles

Senior Product Manager

Promoted

Apr 2022 – Apr 2023 · 1 yr

Improved user retention of end users by launching personalised vertical, including simplified and personalised views, onboarding journeys among others.

Product Management

Product Manager

May 2021 – Apr 2022 · 11 mos

As the only unified customer experience management platform (Unified-CXM), Sprinklr helps the world's biggest companies make their customers happier across 30+ digital channels — using industry-leading AI to create insight-driven strategies and better customer experiences.

Product Management

Boston consulting group (bcg)

Summer Internship

Apr 2020 – Jun 2020 · 2 mos

Assisted a US$100Bn. client to design a Digital Platform for business optimisation of MSME clients. Conducted market research with 20+MSMEs, identified pain points and needs, designed 5 impactful solutions for MSMEs as part of this platform.

Microsoft

Software Developer

Jun 2017 – Jun 2019 · 2 yrs · Hyderabad Area, India

Built chatbot for Slack, enabling easy software development for Azure clients.
Reduced developer’s context switching time by building UX of chatbot for Azure Developer Operations
Streamlined documentation experience for Wiki's end users by implementing key shortcuts for primary actions, and giving other quick functionalities

Vodafone

Strategy Intern

May 2016 – Jul 2016 · 2 mos · Mumbai Area, India

Developed energy strategy for vodafone base stations by comparing various fuel alternatives and analyzing long term cost for each of them.
Proposed improved architecture of base stations including cost cutting options according to different geographical locations.

Steel authority of india limited

Summer Internship

Jun 2015 – Jul 2016 · 1 yr 1 mo · Gurgaon, India

Intern at the dealership scheme and sales management at Sail office, Gurgaon. Analyzed the steel supply chain management in the company, various types of products offered to the customers and how deals are made between customers and SAIL.