Alish Samuel

CEO

Tokyo, Japan2 yrs experience

Key Highlights

Expert in optimizing business processes and driving operational excellence.
Proven track record in process automation and resource optimization.
Strong focus on technology-driven solutions for competitive advantage.

Stackforce AI infers this person is a SaaS Operations Director with a strong emphasis on process optimization and technology integration.

Contact

Skills

Core Skills

Resource OptimizationProject ManagementProcess OptimizationWorkflow ImprovementService Unit Supervision

Other Skills

Strategic PlanningCodingTechnological SolutionsCTI Services MigrationAWSExoscaleOS VirtualizationAlgorithmsAutomatic TradingSoftware DocumentationFront-End DevelopmentApplication Programming Interfaces (API)Software DevelopmentCompetitive ProgrammingNatural Language Processing (NLP)

About

As Director of Operations at proceedit "the BPaaS company", I am dedicated to optimizing business processes and driving operational excellence. Over the past year, I have led initiatives to enhance efficiency, implement scalable frameworks, and streamline workflows to support business growth. With a strong focus on process automation, resource optimization, and cross-functional collaboration, I ensure that operations are not only effective but also strategically aligned with organizational objectives. My goal is to create seamless, technology-driven solutions that enable businesses to operate more efficiently and competitively. I am always open to discussing innovation and operational strategy. Let’s connect!

Experience

2 yrs

Total Experience

2 yrs

Average Tenure

2 yrs

Current Experience

Proceedit trading

3 roles

Director of Operations

Promoted

Oct 2025 – Present · 7 mos · Barcelona, Catalonia, Spain · Remote

Resource OptimizationProject ManagementStrategic Planning

Chief of Operations Office

Promoted

Feb 2025 – Oct 2025 · 8 mos · Barcelona, Catalonia, Spain · Remote

Leading operations at proceedit, making sure everything runs smoothly so we can deliver seamless, high-quality services. My focus is on optimizing processes, improving workflows, and ensuring efficiency at every level with adopting best practices to enhance operations. Beyond operations, I also code the complex systems we use, building advanced, scalable solutions that keep proceedit technologically ahead. By combining strategy with hands-on development, I help drive both innovation and execution. I'm overseeing the MBA service to be handled to be in production seamlessly, handling every technological challenge that hampers the operations.

Process OptimizationWorkflow ImprovementCodingTechnological Solutions

Project Manager & Service Unit Supervisor

May 2024 – Feb 2025 · 9 mos · Barcelona, Catalonia, Spain · Remote

As a Project Manager and Service Unit Supervisor, I tackled complex technological and operational challenges, ensuring they were resolved through a hands-on, solution-oriented approach. By deeply understanding the issues and prioritizing the customer experience, I helped enhance the quality and effectiveness of various products developed at proceedit. I also led the migration of CTI services from AWS to Exoscale, addressing each technological challenge to ensure a seamless transition and optimal performance.

Project ManagementService Unit SupervisionCTI Services Migration