Utkarsh Saraswat

Product Manager

Gandhinagar, Gujarat, India7 yrs 8 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Pioneered designs for Agentic AI and Non-human Identity.
Led impactful redesign of Apollo Pharmacy's m-site.
Advocated for ethical AI practices across teams.

Stackforce AI infers this person is a SaaS-focused AI UX Designer with expertise in digital identity and user experience.

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Skills

Core Skills

Ai Ux DesignUser Experience DesignAgile OperationsUser Interface DesignProject ManagementInteraction Design

Other Skills

User Research for AI AgentsE-CommerceAgile Project ManagementAgile MethodologiesUser Experience (UX)UX DesignGenerative AIwatsonx OrchestrateArtificial Intelligence (AI)watsonx.aiCollaborationAgile KanbanProduct ManagementAccessibilityProduct Manager

About

Driven AI UX Designer at IBM Gandhinagar, specializing in Agentic AI and Non-human Identity design for next-generation enterprise systems. Passionate about bridging human-centered design with advanced artificial intelligence, I create seamless user experiences that anticipate the needs of both humans and intelligent agents. With hands-on experience as an AI Innovation Specialist, I lead projects from concept to deployment, transforming complex digital identity frameworks into intuitive solutions. My ambition is to shape the interaction between AI and non-human identity, pioneering designs that redefine what’s possible in digital trust and automation. As an advocate for ethical and agentic AI, I constantly explore emerging technologies, contribute to industry thought leadership, and collaborate across disciplines to solve problems that matter. Ex Cognizant and Ex EY, I’m driven by curiosity, impact, and the pursuit of technology that advances both business and society. Let’s connect if you’re excited about the future of AI, user experience, or digital identity innovation!

Experience

7 yrs 8 mos

Total Experience

1 yr 6 mos

Average Tenure

4 yrs 4 mos

Current Experience

Ibm

User Experience Designer

Jan 2022 – Present · 4 yrs 4 mos · Gandhinagar, Gujarat, India

As an AI UX Designer and AI Innovation Specialist at IBM Gandhinagar, I lead the design and development of cutting-edge AI-driven user experiences with a focus on Agentic AI and Non-human Identity systems. I craft intuitive, secure interactions between humans and intelligent agents to enhance digital trust and usability. My responsibilities include prototyping, UX research tailored for AI systems, and collaborating with cross-functional teams to deploy scalable AI solutions that advance enterprise digital identity frameworks.
Key achievements include:
1. Designing agentic AI interfaces integrated with complex digital identity ecosystems.
2. Leading user research and usability testing specific to AI-powered products.
3. Delivering a strategic presentation on Verify SaaS at IBM Leadership Connect, also setting the stage as an opening speaker.
4. Advocating emerging best practices in AI UX and non-human identity across IBM teams.

User Research for AI AgentsE-CommerceAI UX DesignUser Experience Design

Cognizant

Associate - User Experience Designer

Jun 2021 – Jan 2022 · 7 mos · Gurugram, Haryana, India

At Cognizant, I expanded my role by leading multiple projects, driving UX design strategies and execution that aligned business objectives with technical solutions. I worked closely with diverse teams to deliver seamless user experiences in complex enterprise environments

Agile Project ManagementAgile MethodologiesUser Experience DesignAgile Operations

Newgen software

Senior User Experience Designer

Dec 2020 – Jun 2021 · 6 mos · Noida, Uttar Pradesh, India

At Newgen, I enhanced my expertise by collaborating within cross-functional teams comprising developers, business analysts, and architects. My role involved close coordination across disciplines to ensure the delivery of integrated and user-centered design solutions for enterprise applications.

User Experience (UX)User Interface DesignUser Experience Design

Ey

Consultant - User Experience Designer

Jan 2019 – Dec 2020 · 1 yr 11 mos · Pune, Maharashtra, India

When the Fortune Cookie design studio was acquired by EY, I was promoted to Consultant UX Designer. At EY, I led the end-to-end redesign of Apollo Pharmacy’s m-site, a flagship project that went live successfully. I contributed significantly to various client pitches and projects, managing complex UX tasks while collaborating closely with clients to deliver impactful digital solutions.

Project ManagementUser Experience Design

Fortune cookie ux design

Interaction Designer

Aug 2018 – Dec 2018 · 4 mos · Pune Area, India

I began my design career at Fortune Cookie, gaining hands-on experience in foundational UX practices such as persona creation, task flows, information architecture, user journeys, wireframing, usability testing, and user research. During this time, I worked on both B2B and B2C projects that honed my skills across the entire user-centered design process.

UX DesignInteraction DesignUser Experience Design