Jan 2020 – Feb 2024 · 4 yrs 1 mo

• Established and maintained liaison relationships with business partners and IT organizations to deliver strong technical solutions with 100% on time delivery.
• Collaborated with stakeholders to transform requirements into turnkey solutions using Agile charter and user stories with 45% reduction in LTM.
• Researched on payment gateway strategies, adopted new technologies such as digital marketing, RPA and Open API using swagger to add value to existing offerings which increased sales volume by 75% and adopted REST API industry standard.
• Gathered and analyzed data using Power BI and other analytical tools to support business strategy requirements using analytical data structures, leading to 30% proposal conversion.
• Managed project estimation, resource allocation, scope, schedule, status and documentation with 0 to minimal slippage using Scrum, Jira, Confluence tools.

Jan 2017 – Dec 2019 · 2 yrs 11 mos

• Delivered analysis of product, sales and consumer trend impact on long and short-term strategies.
• Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, transformation from waterfall to agile way of working.
• Created new analytical systems like dashboard and KPIs to boost vital business metrics visibility and to forecast annual budgetary operational costs, resulted in 25% Op-ex reduction.
• Developed diverse reporting packages using PowerBI, Cognos and SSRS tool to meet individual needs of sales, marketing, product management and senior leadership.
• Improved business direction by prioritizing customer’s need using Lean and Six Sigma methodologies and implementing changes based on collected feedback with CSI of 98%.

Jan 2014 – Dec 2016 · 2 yrs 11 mos

• Improved business productivity for clients by 50% by re-engineering and designing infrastructures.
• Provided current best practices in .Net technology and third-party solution alternatives (APIs) when necessary for functional design documentation.
• Improvised old code bases to modern standards like upgrading framework, introducing responsive design and ETL automation, thus reducing operating costs, and improving functionality.
• Led several DevOps teams engaged in SDLC for enterprise applications covering Ecommerce sites, Digital journey and Automation using Salesforce.
• Evaluated and adopted new technologies to address changing industry needs for Growth & Transformation, and continuous process Improvements.
• Engaged in handling MT/MX SWIFT transactions in Message Categories 1, 2, 3, 4, 7, 9, and SWIFT protocols as per global payments landscape.

Nov 2010 – Dec 2013 · 3 yrs 1 mo

• Researched and integrated design strategies, product specifications, development schedules and user expectations into product capabilities.
• Participated in highly complex projects on ASP.NET tech with customers, managers and end-users to deliver smooth UI/UX experience.
• Analyzed, evaluated and developed new web and database applications as a full stack developer.
• Developed unit test cases for testing and automation, resulted in 50% saving in testing efforts
• Worked with back-end developers to design APIs using WCF, Web Services, XML parsing, etc.