Nov 2024 – Oct 2025 · 11 mos · Bangalore Urban, Karnataka, India · On-site

• Built voice AI agents platform for sales and customer support for D2C brands.
• Building AI-native CRM for D2C brands.

Feb 2024 – Sep 2024 · 7 mos · Bengaluru · Remote

• Led the tech team to build a SaaS solution for dental organizations. Acquired by Veltris.
• Revamped 8 key systems: Eligibility, Claims, Payment Posting, Writeback, OneAPI, Voice AI, Appointment System, and Data Collection.
• Re-designed architecture and built a data collection pipeline, increasing efficiency from 60% to 90%. Scaled up the capacity by 10x.
• Designed and built a voice AI virtual agent solution leveraging speech-to-text and text-to-speech services for seamless natural language interactions.
• Revamped data loader, ETL and post-ETL architecture, significantly reducing database usage in multi-tenant db environments.
• Reduced infra cost by 40% via db migrations to elastic pools, app engine migration to containers, workload optimizations and re-architecting.
• Consolidated app microservices to a serverless ecosystem for better NFR efficiency.
• Integrated Identity servers for robust authentication, API protection and token management across microservices.
• Led code reviews and implemented better coding practices across multiple repos.
• Established a three-stage CI/CD pipeline, utilized terraform for infra provisioning ensuring seamless deployments and release processes.

Feb 2023 – Jan 2024 · 11 mos · On-site

• Leading a wonderful team of problem solvers to revolutionize the ways companies hire.
• Built a AI SaaS solution to automate hiring and outbound recruitment from the ground up.
• Wonderful 0 to 1 experience.
• Developed an AI vetting platform that creates and scores a pool of candidates. Utilized a multi-modal AI system with fine-tuned models to improve accuracy.
• Developed robust search using few-shot learning, synonym expansion, query decomposition, and prompt engineering to enhance candidate matching.
• Built a web scraping data pipeline from scratch. Scaled it to a capacity of over 10M requests/day.
• Designed a bulk emailing service, optimizing delivery and engagement rates. Integrated features for automated email personalizations.
• Improved latency and system responsiveness via redis caching, elasticsearch, and schema optimizations.
• Led code reviews and implemented deployment pipelines for backend and frontend.
• Authored comprehensive product and API documentation for customer use.
• Managed system infra and developed utility scripts for db and system infra tasks.

Aug 2020 – Apr 2022 · 1 yr 8 mos

• Managed deployment of processors for Power10 and brainstormed over the probable future challenges.
• Developed a user-space application to determine fairness of a system in which multiple users are trying to access a critical section.
• Worked in areas of performance optimization, workload tuning, tracing, multi-threading, interrupts handling, and secured virtualization.
• Part of a 3-member team that migrated Assembly code of the power processor to C to improve code maintainability and future developments.
• Collaborated with cross-functional teams to resolve inter-dependencies.
• Technical mentor for IBM summer internship programme and coding Hackathon.
• Designed and developed a cross-platform compatible driver that is being used for simulation and debugging of a processor. Presented at the OSPM summit, Italy.
• Contributions to open source Linux kernel and open power abstraction layer. Customer Success
• Co-led the team in fixing escalations, hotfix requests, and severity-1 incidents.

Jul 2017 – Jul 2020 · 3 yrs

• Introduced background sleep in less busy cores for optimal resource utilization.
• Designed and developed forced wakeup in a less busy core in a system. This
• promotes a core in a shallow sleep state to deeper sleep and thus increases
• availability of resources for other cores.
• Performance-oriented workload tuning of PostgreSQL to reduce latencies, gain
• high throughput, single-thread boost, and scaling across multiple containers.
• Designed and developed Backward and forward compatibility for processors.
• Developed a user-space application to determine the throughput gain in transition from multi-threaded environment to a single-threaded system.
• Developed an app to evaluate cache coherency using message queues for producer-consumer.
• Added multiple new features to open source cpu stats tools.

May 2016 – Jul 2016 · 2 mos · Bengaluru, Karnataka

• Developed firmware code for reading the OCC(On-Chip-Controller) sensors for Power9 platform.
• Developed Reactive Application Profiling to identify phases for power shifting across the cluster.
• Demonstrated a plugin that is used to balance power in a large cluster. This was later developed into an application that can improvise performance by channeling power among cores.

Jul 2016 – Jun 2017 · 11 mos · IIT Delhi

• Developed a device driver for a remote storage space to use it as a block device.
• Integrated the whole system - Hadoop store with the academic cloud of IITD:
• Baadal.

Jul 2016 – Dec 2016 · 5 mos

• Computer Programming course

May 2015 – Jul 2015 · 2 mos · New Delhi, Delhi, India

• Built the first version of cataloged search with fuzzy search capability and automated recommendations.
• Automation scripts for data update and indexing of data on Elasticsearch server.