May 2018 – Oct 2018 · 5 mos · Pune Area, India

• Drive quality engineering, exploratory testing, and test automation covering all key practice areas including mobile, web, and API testing.
• Drive adoption of Quality Engineering services (Code quality, Testing Services, Performance Engineering, Testing and Environment automation, Development Collaboration, Continuous Integration)
• Drive adoption of development services (Quality Engineering, Performance Engineering, Continuous Integration, Continuous Delivery, and Collaboration) amongst various delivery teams.
• Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and as necessary improvement plans.
• Recommend annual budgetary needs and ensure appropriate expenditures within that approved budget.
• Understand end-customer needs and associated value chain to drive processes and practices to ensure flawless customer experience.
• Foster strategic thinking and continuous learning to help MasterCard continue to lead as a technology company providing differentiating high-quality products and services to enable global commerce.

Apr 2017 – Apr 2018 · 1 yr · San Diego, California

• Owned product quality of multiple scrum teams handling legacy specialty software products.
• Hired, mentored and trained team of high performing Automation Engineers.
• Successfully implemented BDD UI automation framework for multiple scrum teams with SpecFlow + C# + MSTest.
• Enforced code quality standards and design principles (DRY, KISS, YAGNI) through code reviews and peer programming.
• Implemented Continuous Integration and Continuous deployment of multiple projects through TFS accelerating products time-to-market.
• Built consensus on shifting left with focus on unit tests, component tests and reducing burden on UI tests to invert the test pyramid.
• Coached team on optimizing exploratory testing and automated testing techniques to maximise test coverage.
• Contributed in setting Quality Engineering function yearly Goals, budget, staffing and recruiting & built strategy to achieve the yearly and quarterly roadmap.
• Mentored Quality Engineering Leadership group to foster the culture of innovation and drive various initiatives in Mobile Automation, UI Automation, API automation and Performance Engineering.

Oct 2015 – Apr 2017 · 1 yr 6 mos

• Developed strong QA leaders those can drive success for the individual product teams and for organization.
• Influenced QA team to adopt agile testing approaches by adopting BDD/Automation, continuous integration and continuous delivery.
• Forged the vision and technology direction to transform QA Engineers to Software Development Test Engineers (SDETs)
• Defined, implemented, and managed quality goals and ensured quality team integrates with company’s overall mission and strategy
• Prioritized and focused on quality issues based on customer needs in coordination with product management, sales, operations, and engineering teams.
• Architected, standardized and applied the QA Process for product teams to meet and raise the quality standards
• Represented QA in Executive team and participated in decision-making and trade-off analysis to deliver against key business and development priorities
• Established Software Engineering Process Group (SEPG) to define, implement and improve Quality Management System (QMS) with an objective to achieve ISO 9001:2016 and assumed responsibility of Management Representative.

Jun 2015 – Sep 2015 · 3 mos

• Transformed existing small QA team into vibrant strong multiple QA teams by hiring, mentoring and motivating.
• Galvanized organization to focus on quality and influenced executives, managers and teams for support.
• Improved quality methodologies, processes, and procedures to improve the quality of products across the board.
• Increased partnership with Engineering, Product, IT and Operation teams to assure timely completion of testing for projects.
• Defined a strategy for maintaining consistent QA/Staging environments and hardware to provide as much up time for testing as possible
• Influenced strategic initiatives to reduce time to market, increase quality and expand test automation to make testing more effective and efficient across teams
• Launched a campaign to develop and drive a comprehensive automated testing strategy aimed at defining and continuously improving the test automation across multiple product platforms.
• Volunteered to perform functional, automation and performance testing to fortify success of struggling teams

Sep 2012 – May 2015 · 2 yrs 8 mos

• Managed QA deliveries for a suite of web products & Mobile apps for a renowned Weather content company.
• Delivered over 50,000 man hours of end to end QA efforts including functional, web-Services, Mobile, Automation (Web/API/Mobile), Performance and Security Testing.
• Defined the Test Strategy, Test Planning, Test approaches, Test design and Test execution.
• Achieved handsome return on investment & faster deliveries with Automated functional and API test executions through CI/CD.
• Trained and mentored multi-location onsite/offshore teams.
• Contributed to various CoE’s across the organization including Automation, Performance and Security.

Jan 2012 – Sep 2012 · 8 mos

• Managed a portfolio of projects as Project manager and QA lead for various clients and delivered end to end development and Testing services.
• Anchored a mobile testing project for VoIP mobile app on iOS.
• Managed a White box testing project for a Mortgage Services & Financial services client.
• Authored the WBT testing strategy, developed unit testing framework and achieved significant code coverage in CI/CD
• Defined the Test Strategy, Test Plans & Test approach for multiple projects and lead the Test design and Test execution.
• Participated in various CoE’s including Automation and Performance

May 2010 – Jan 2012 · 1 yr 8 mos

• Managed a portfolio of products as Project manager and QA lead for a reputed client in video entertainment business which includes liner streaming, video on demand, playlist, advertisement streaming and advertisement slotting
• Delivered 75,000 man hours of end to end QA efforts including functional testing, web-Services Testing/Backend Testing, Automated Regression and VOD streaming testing on various devices, applications and browsers.
• Defined the test strategy Test Planning, Test approaches, Test design and Test execution for multiple Web app and VOD streaming products.
• Successfully delivered an Automated suite of regression tests and contributed in selenium based Automation Framework design.
• Contributed in designing web services test framework and integrating it with functional automation suite.
• Successfully managed client expectations and relationship building.
• Additional Responsibilities: Planning and scheduling of test assignment, Risk Analysis, Test Planning, Test environment preparation and installations, Test Data planning, Tracking Test Design and Execution progress, Tracking Clarifications, Release management, Process compliance check and documentation, Resource management and coordinate training & support, Test Measurements, Status reporting and day-to-day client communication

Apr 2008 – May 2010 · 2 yrs 1 mo

• Successfully managed a team of 3 onsite-offshore resources for end to end Webmail product testing.
• Defined the test strategy and test approaches for functional, backend, performance and security testing
• Responsible for end to end product quality and test design and test execution, regression and Production validation testing.
• Responsible for Test Management and Defect Triage and Analysis.
• Responsible for client communication and status reporting

Aug 2006 – Apr 2008 · 1 yr 8 mos

• Contributed to end to end QA deliveries for multiple projects & product including Accounting and Financial risk management systems, Mortgage and Internet based property search and auctions
• Planning and scheduling, Estimations, monitoring and tracking
• Defined the test strategy and test approaches for functional, API, Automation, performance and security testing
• Requirement review, traceability and change management
• Test design and test execution
• Test case management, Defect reporting, Defect triage and Analysis, Test Reporting
• Test Environment setup and maintenance.

Jan 2006 – Aug 2006 · 7 mos

• Prepare Requirement Traceability
• Review requirements and design
• Design test cases and test scripts
• Generate/collate test data
• Set-up Test Environment
• Execute the test cases and test scripts
• Defect reporting and defect analysis.

Jun 2005 – Dec 2005 · 6 mos · Pune Area, India

• Contributed to end to end QA deliveries of ePublication software converting hardcopy books to ebooks
• Requirement review, Preparing Test Plans, Design Test Cases, Test Execution, Defect Reporting and verification to closure
• Automation testing through shell scripting
• Performance testing through WAPT tool.

Nov 2003 – May 2005 · 1 yr 6 mos · Pune Area, India

• Contributed to end to end QA deliveries of Medical Transcription Platforms and Electronic Medical Records management products
• Test case design & Execution
• Smoke/Sanity and build verification
• Functional regression testing, Maintenance of test cases, Defect Reporting