Vladimir Kukrika

DevOps Engineer

Bosnia and Herzegovina14 yrs 4 mos experience

Highly Stable

Key Highlights

Proficient in both DevOps and VoIP engineering.
Strong background in managing technical projects.
Expertise in cloud platforms and container orchestration.

Stackforce AI infers this person is a DevOps and VoIP Engineering specialist in the Telecommunications and Fintech industries.

Contact

Skills

Core Skills

DevopsCloud ComputingVoip EngineeringNetwork EngineeringContact Center Engineering

Other Skills

GitJenkinsDockerKubernetesAWSSIPVoIPCisco WebexContact Center solutionsTelepresence DevicesTechnical SupportIVRVoIP solutionsCustomer Interaction CenterCisco Technologies

About

Curently working as DevOps Engineer and expanding my knowledge, working with cutting-edge technologies in DevOps environment, understanding DevOps concepts and mindset and growing as a DevOps Engineer. I am guided by the motive that transition from operations engineering and usual infrastructures roles to DevOps role is easier considering my past experiences and skills. I feel a great passion and interest in my career as a DevOps Engineer. I already possess appropriate knowledge in areas such as: VCS/SCM tools (Git), CI/CD tools (Jenkins), Containerization (Docker), Container Orchestration (Kubernetes) and Cloud platforms (AWS). Experienced Voip Network Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Session Initiation Protocol (SIP), Databases, Windows Server, VoIP PBX & Unified Communications solutions, Contact Centers, Networking & Security, Virtualization, Linux, Monitoring and other system engineering technologies. Strong information technology professional with a Electrical Engineer degree, focused in Software and Telecommunications Engineering from Faculty of Electrical Engineering, University of Banja Luka.

Experience

14 yrs 4 mos

Total Experience

5 yrs 5 mos

Average Tenure

3 yrs 6 mos

Current Experience

Deepintent

DevOps Engineer

Nov 2022 – Present · 3 yrs 6 mos

GitJenkinsDockerKubernetesAWSDevOps+1

Prointer itss

Voip Network Engineer

Jun 2018 – Nov 2022 · 4 yrs 5 mos · Banja Luka

Monitoring and leads the projects. Installation, configuration and maintenance of VoIP
PBX & Unified Communications solutions, Cisco Webex Cloud solutions, Contact Center
solutions, Telepresence Devices, Meetings and Videoconferencing solutions. Providing
technical support to users.
Managing and monitoring a team to ensure project delivery deadlines are met and
business requirements are aligned with all stakeholders.
Taking an active role in pre-sales and post sales processes and responsible for
maintaining and strengthening partner relationships.

SIPVoIPCisco WebexContact Center solutionsTelepresence DevicesTechnical Support+2

Saga d.o.o. beograd

Contact Center Engineer

Jan 2012 – Jun 2018 · 6 yrs 5 mos

Engineer for deployment and installation of multi-channel Contact Center with IVR integrated with bank core and iBanking system, with CRM solution customized for banking LOB with interaction tracking and ticketing system.
Installation and configuration of Interactive Intelligence CIC (Customer Interaction Center) based contact center solutions.
Designing, Developing and Delivering SIP based VoIP solutions, enterprise IP telephony, advanced IVR solutions, ACD routing and 3rd-party integration.
Providing technical support to customers and consulting in field of multi-channel Contact Centers and VoIP solutions.

IVRSIPVoIP solutionsCustomer Interaction CenterTechnical SupportContact Center Engineering+1