Oct 2021 – Present · 4 yrs 7 mos · Gurugram, Haryana, India · Hybrid

• Product Development : Building Accommodation Tech, B2B Corporate Tech & Pricing Tech. Improve consumer experience, Supplier Experience and operational efficiencies.
• Team Building and Management : Scaled from 18 member team to 120+ member teams in 3 years with <10% annual attrition.
• Process Improvement : Enhanced service SLAs with > 99.99% availability. Decreased High Severity incidents from 6+ incidents to <1 in a quarter. Improve sprint deliveries from <70% to >85%.
• Cross Functional Collaboration : Streamline processes across teams to ensure better collaboration. I was able to deliver multi teams projects like Multi currency, Multi Order, reduce efficiently Quarter on Quarter.
• Talent Acquisition and Policy Development : Established and refined hiring processes for cross-location technology teams, developed comprehensive policies, and built high-performing Talent Acquisition teams.

Sep 2020 – Oct 2021 · 1 yr 1 mo

• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Spearheaded the development of Unified Payments Interface (UPI) products : P2P, P2M transactions, Corporate Payouts, Merchant Payouts, and Transaction History..
• 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Worked with internal and external stakeholders, including Paytm teams (PG, Wallet, KYC, Auth, CBS, Data, CST, Notification, Risk & Fraud, Compliance & Audit, Infra, IT, Legal), NPCI, banks, and audit firms, to drive Key Result Areas (KRAs), ensure timely delivery, and enhance consumer experience.
• 𝐓𝐞𝐚𝐦 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Expanded and led a team from 6 engineers to over 50 professionals, including Directors of Engineering (DOEs), Senior Engineering Managers (SEMs), Engineering Managers (EMs), Software Developers, Database Administrators, and DevOps specialists.

May 2018 – May 2020 · 2 yrs · Gurgaon, Haryana

• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Technology head for Entertainment Tech (Movies, Events, Amusement Parks & Box Office) , Fastag & UPI switch for PSP.
• 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Partnered with Product, Business, Commercial, Marketing teams and with Government organizations to develop, track, and execute strategic roadmaps, ensuring effective delivery of business objectives.
• 𝐓𝐞𝐚𝐦 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Managed 4 scrum teams comprising 30+ Software Development Engineers & 3 Engineering Managers with dotted line reporting of 2 DevOps engineers.

May 2017 – May 2018 · 1 yr

• 1. Built horizontal systems : Ordering, Fulfilment & Payments, Platform services (Logging, Monitoring, Metrics & Alerting, Scheduler, Asynchronous Jobs & Service Discovery
• 2. Moved Monolith to micro services.
• 3. Built the teams for above horizontal systems.

Dec 2015 – Apr 2017 · 1 yr 4 mos

• Worked with a team which developed IAM from scratch for Jio Cloud Services.
• MVP done within 2.5 months of joining.
• Team built a robust and scalable product with great features and solved interesting problems.
• The product was well adapted by jio internal teams and customers by invitation.

Apr 2011 – Dec 2015 · 4 yrs 8 mos

Jul 2006 – Apr 2011 · 4 yrs 9 mos

• Gstreamer Multimedia Framework, Video Telephony, Gtk.
• OpenAl, Webkit