Dec 2022 – Present · 3 yrs 5 mos · New Delhi, Delhi, India · Remote

• (SAVii is the largest salary finance fintech in the Philippines - now acquired by GoTyme Bank, PH)
• Lead and oversee the development and execution of the company's technology strategy to support business growth and scalability.
• Manage and mentor a high-performing engineering team, fostering a culture of innovation and continuous improvement.
• Drive the architecture and design of secure, scalable, and efficient fintech solutions for salary financing and financial services.
• Collaborate with cross-functional teams to define product roadmaps, set priorities, and align technology goals with business objectives.
• Oversee the implementation of robust data security measures, ensuring compliance with regulatory standards and safeguarding user information.
• Manage IT infrastructure, ensuring uptime, scalability, and resilience of critical systems and services.
• Spearhead information security initiatives, maintaining the security posture of the company and adhering to industry best practices.
• Ensure compliance with ISO standards, driving continuous improvement in security, risk management, and quality assurance across all technology operations.
• Employee Count - 350, Team Size - 60, Employees Served - 700K+, Partners - 150+

Feb 2016 – Sep 2022 · 6 yrs 7 mos · Mumbai Area, India

• (SMEcorner is now acquired by Ambit Finvest - https://www.vccircle.com/ambitfinvest-acquires-sme-corner-to-strengthen-lending-play)
• As Chief Technology Officer, I am responsible for establishing technical vision and driving all aspects of SMEcorner's digital lending platform.
• Hire, Mentor and Scale an in-house high performing technology team
• Define and build digital lending platform roadmap.
• Set up and lead digital lending platform's architecture vision, design, development and roll out.
• Implement feature set in collaboration with data analytics, risk, operations, sales, marketing and business development functions.
• Digitize Business Processes and Operations workflows for exceptional customer experience and operational efficiency
• Drive technology adoption in the organization
• Outsource Partners Evaluations, Engagement and Management
• Information and Data Security
• Employee Count - 500, Team Size - 50, Amount Disbursed : Rs. 1000 Cr, AUM : Rs 500 Cr

Nov 2008 – Jan 2016 · 7 yrs 2 mos · Pune/Pimpri-Chinchwad Area

• ► Emerging Products & Technology
• Contribute to Avaya’s industry leadership mindshare through development of innovative emerging applications.
• Deliver new product definitions and roadmaps working with Avaya vertical market primes and customers.
• Market & customer analysis, competitive / bench-marking analysis and feature parity analysis.
• Cover early concepts and trials, in partnership with customers, to products and their roadmaps.
• Work with early adopters, deliver and test early products into controlled customer environments and expand to scale solutions
• Transition establish products for evolution and support to Avaya's broader services organization
• ► Research & Development
• Lead the Mobility UC Apps (iOS, Android) and Desktop UC Clients
• Drive effective cross-functional collaboration with product engineering, sales, marketing, services and support organizations to ensure that optimal product strategies are executed effectively
• Release management spanning software development, product verification, system integration and market introduction.
• Manage multiple release calendars and cycles
• Global Market Introduction (GMI) – KTs, Trainings, Feedback
• ► Professional Services
• Setup and lead Professional services team in India responsible for designing, developing and supporting custom software that complement Avaya Portfolio and address specific customer needs for customers in US, EMEA and APAC
• Manage customer escalations / expectations (Fortune 500 customers)
• Collaborate with Global Software Development and Support Teams in US, Brazil, Argentina, Germany, China and India

Jan 2005 – Jan 2007 · 2 yrs · Pune/Pimpri-Chinchwad Area

• As part of IT transformation, evaluate AT&T’s portfolio of IT projects. Work with the client to prepare a transition plan and transition the applications to offshore locations in India with minimum disruption of productivity and service
• Lead the delivery of various projects from inception to implementation from offshore locations. Measure, track and report critical SLAs and KPIs for AT&T relationship to AT&T senior leadership and executive team.
• Participate in the governance of offshore projects along with AT&T’s Vendor Management Office & Sr. Technical Directors
• Build & share best practices and competencies around offshoring and global delivery model
• Lead cross functional teams of 50+ associates working on multiple projects across two geographies
• Part of core team of Senior Managers responsible for client relationship management led by corporate head

Jan 2003 – Jan 2005 · 2 yrs · Greater Chennai Area

• Lead the IT transformation of a premium financing business application platform for Mellon Financials
• Interface with the business owners at Robert Half International Inc. to understand the business needs of the HR application platform. Translate business needs to technical specifications and solutions. Evaluate and recommend technical solutions. Help the client in selecting and implementing the platform solution using the Global Delivery Methodology
• Perform gap analysis of the risk management and surveillance applications at Deutsche Bank. Define requirements and implement the solution to plug the gaps.
• Develop and demonstrate to the client a working prototype for communicating the corporate action details to the downstream systems used in the subsidiaries of Mizuho Securities. The initiative was a pilot project by the Japanese client for evaluating its preparedness for offshoring and for evaluating vendor’s capabilities.

Jan 2000 – Jan 2004 · 4 yrs · California, New York

• Evaluate workflows and strategies of Avaya Communication’s document management & content publishing group. Propose solutions to the content management needs of Avaya Communication. Work with business owners to re-engineer content publishing applications and workflows
• Showcase and demonstrate the offshore capabilities to the client and help transition the work seamlessly to offshore locations.