D

Delesh Agrawal

Operations Associate

Pune, Maharashtra, India7 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in vendor management and relations.
  • Proven track record in cost reduction strategies.
  • Strong advocate for automation in operations.
Stackforce AI infers this person is a skilled Operations Manager with a focus on data-driven performance in the SaaS industry.

Contact

Skills

Core Skills

Operations ManagementData Analysis

Other Skills

PayoutsEscalation ManagementCost ReductionAutomationOptimizationCompliance ManagementCustomer SatisfactionProject ManagementMarketingSocial MediaAnalyzerEditingManual TestingMicrosoft OfficeMicrosoft Excel

About

Dedicated Operations Leader | Driving Team Excellence, Vendor Relations, and Network Optimization | Expert in Payouts, Escalation Management, and Cost Reduction | Data-Driven Performance Improvements

Experience

7 yrs 11 mos
Total Experience
2 yrs 9 mos
Average Tenure
6 yrs 11 mos
Current Experience

Elasticrun

4 roles

Manager

Apr 2024Present · 2 yrs 1 mo

Deputy Manager

Apr 2022May 2024 · 2 yrs 1 mo

Team Lead

Apr 2021Apr 2022 · 1 yr

Operations Executive

Jun 2019Apr 2021 · 1 yr 10 mos

  • Roles & Responsibilities
  • Ensuring onboarding, validation, activation of associates on the system.
  • Handling exceptional cases, debits, peak period reimbursements and miscellaneous payout.
  • Handling Payouts (Pan India) for third party associates and variable associates.
  • Validation of compliance done by partners.
  • Handing grievances, escalation and call outs raise on Ground level (Pan India).
  • Introduction of VMT to new joiners and mentoring the new members of the team
  • Working with technical team for new requirement/upgradation in the system on automation and optimization and reporting the bug in case any detected.
  • Analysis based on multiple reports to optimize the cost and reduce defects in the system.
PayoutsEscalation ManagementCost ReductionData AnalysisAutomationOptimization+1

Mdc corporation pvt ltd

Business Development Executive

Apr 2019Jun 2019 · 2 mos · Pune, Maharashtra, India

  • Roles & Responsibilities
  • Generating Lead from different Portals if required.
  • Cold calling & Emails as per lead generated if required
  • Visiting the market to source the new client if required.
  • Scheduling the meeting with the interested client to explain the loan product.
  • Coordinating with the banker as per client requirement and further process from login into the bank system – documentation – sanction – disbursement.

Lisa home solutions (p) ltd

Business Development Executive

Mar 2018Mar 2019 · 1 yr · Pune, Maharashtra, India

  • Roles & Responsibilities
  • Generating Lead from different Portals.
  • Cold calling & Emails as per lead generated
  • Scheduling the meeting with the clients and showing the properties.
  • Making new area partners.
  • Looking over the move in process. (Inspection, Keys Handover and Documentation).
  • Listening to existing client for any issue (Maintenance, Society Issue or any other)
  • Generating income on lease extension (Tenant) and renewing contract (Owner).
  • Performing move out process and Final Account settlement with Tenant and Owner.

Primesys technologies llp

Marketing Executive & Tech Support

Mar 2018Aug 2018 · 5 mos · Pune Area, India

  • Roles & Responsibilities
  • Generating Lead from different Portals
  • Cold calling & Emails as per lead generated.
  • Arranging Meeting over call and Emails.
  • Preparing presentations.
  • Attending meetings.
  • Marketing for the product over social networking and E Commerce site.
  • Handling the issue of the existing clients.
  • Reporting the issue to the Tech Team.
  • Testing the device both Hardware and Software as per client’s requirement.
  • Handling the tender (Private and Government).
  • Troubleshooting and Configuring the devices.
  • Making sure the device reaches to the respective client.

Education

Savitribai Phule Pune University

Master of Business Administration - MBA — Supply Chain Management

May 2020May 2021

Savitribai Phule Pune University

Master of Business Administration - MBA — Marketing Management

Jan 2018Jan 2020

Institute of Management and Entrepreneurship Development (BVDU), Pune

Bachelor Of Computer Application — Computer Technology/Computer Systems Technology

Jan 2015Jan 2018

Rai School - Kathmandu, Nepal

School

Jan 2008Jan 2015

The Mann School

School

Jan 2007Jan 2008

Rai School - Kathmandu, Nepal

Schooling

Jan 2003Jan 2007

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