Anjali Mahajan

CEO

Pune, Maharashtra, India28 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led digital transformation in telecommunications across multiple regions.
Mentored a high-performing team to enhance customer experience.
Championed strategic enhancements reducing operational costs.

Stackforce AI infers this person is a Telecommunications Executive with expertise in digital transformation and operational excellence.

Contact

Skills

Core Skills

LeadershipBusiness AnalysisProject ManagementTechnical Leadership

Other Skills

InfrastructureAgile MethodologiesBilling SystemsCost ReductionDispute TrackingRequirements GatheringCloud ComputingService DeliveryMergers & AcquisitionsSoftware Development Life Cycle (SDLC)Internet of Things (IoT)

About

As the Regional Vice President at Amdocs, I lead the digital transformation of the telecommunications industry in the North America, Asia-Pacific & Europe region. With over 20 years of experience in the field, I have successfully delivered complex and innovative solutions to our customers, leveraging my expertise in business analysis, agile methodologies, and internet of things (IoT). I have also grown and mentored a diverse and high-performing team of professionals, who share my vision of enabling a connected and seamless customer experience. I am passionate about creating value for our stakeholders, driving operational excellence, and fostering a culture of collaboration and innovation at Amdocs.

Experience

28 yrs 5 mos

Total Experience

4 yrs 10 mos

Average Tenure

15 yrs 5 mos

Current Experience

Amdocs

5 roles

Regional Vice President

Promoted

Apr 2021 – Present · 5 yrs

InfrastructureLeadershipAgile MethodologiesBusiness Analysis

Cluster Head

Promoted

Oct 2018 – May 2021 · 2 yrs 7 mos

Senior Director Services

Promoted

Feb 2014 – Oct 2018 · 4 yrs 8 mos

Director Service Delivery

Promoted

Nov 2010 – Feb 2014 · 3 yrs 3 mos

Delivery Manager

May 2006 – Nov 2010 · 4 yrs 6 mos

At&t

4 roles

Sol Architect & Sr Technical Team lead

Sep 2006 – May 2007 · 8 mos

Billing & Adjustment Reporting Rollout: Spearheaded the successful deployment of billing and adjustment reporting across 13 states.
Senior Technical Leadership: Served as a Senior Technical Lead/Architect, overseeing the development and support of Account Receivable and CLEC claims tracking & reporting applications.
Project & Client Management: Managed diverse requests and software releases to enhance claims and adjustments business processes. Engaged closely with business clients to resolve issues, gather feedback on enhancements, and align on work schedules. Skillfully negotiated resource allocation to adhere to critical deadlines
Cost Reduction & Strategic Improvements: Championed strategic enhancements leading to a reduction in application support costs. Provided leadership during major updates to billing and AR applications, including hardware lease rollovers, AT&T rebranding, and onboarding AT&T Corp users.

Billing SystemsProject ManagementTechnical LeadershipCost Reduction

Technical Architect, AT&T, St. Louis.

Promoted

Mar 2003 – Sep 2006 · 3 yrs 6 mos

Assumed support for Account receivable system – Worked as a technical lead/architect/developer to transition support for this wholesale account receivable application from business unit.
Dispute tracking tool rollout to CLECs , IXCs & Wireless customers – Worked on this ~50,000 hours initiative as the Technical Lead/Architect to implement billing disputes tracking application for CLECs , IXCs & WSCs. Worked with the business clients to write requirements. Worked with development teams to create designs & Code. Managed resource assignments.

Technical LeadershipDispute TrackingRequirements Gathering