Mohit Agrawal

Software Engineer

Jaipur, Rajasthan, India16 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Extensive experience with Microsoft Dynamics CRM solutions.
Proficient in integration within the Dynamics 365 ecosystem.
Strong background in software development and testing methodologies.

Stackforce AI infers this person is a SaaS-focused software engineer with extensive experience in CRM solutions and integration.

Contact

Skills

Core Skills

TestingSoftware Development

Other Skills

Test DesignTest AutomationIntegration TestingPerformance TestingMemory leak TestingSecurity TestingAlgorithmsJavaDebuggingData StructuresCC++Web ServicesEclipseXML

About

In depth experience of developing solutions on top of Dynamics CRM platoform Good hands on experience of integration of Dynamics CRM with other services available on Dynamics 365 ecosystem

Experience

16 yrs 6 mos

Total Experience

5 yrs 6 mos

Average Tenure

15 yrs

Current Experience

Microsoft

8 roles

Principal Software Engineer

Promoted

Sep 2023 – Present · 2 yrs 8 mos

Senior Software Engineer

Jul 2022 – Sep 2023 · 1 yr 2 mos

Senior Software Engineer

Promoted

Sep 2018 – Sep 2023 · 5 yrs

SDE 2

Jan 2018 – Aug 2018 · 7 mos

Software Engineer 2

Nov 2016 – Dec 2017 · 1 yr 1 mo

SDE 2

Promoted

Sep 2013 – Nov 2016 · 3 yrs 2 mos

Responsibilities as a SDE & SDE II:
 Feature Specification and Design Review with PM and Test
 Design, prototype and develop features
 Presenting design to all feature crew members and dependent teams
 Fix product bugs
 Analyzing security, performance and memory leak patterns and fixing
 Code Review
 Vendor Management

SDE

Promoted

Dec 2012 – Aug 2013 · 8 mos

SDET

Feb 2011 – Dec 2012 · 1 yr 10 mos

Microsoft Dynamics CRM is a multi-lingual Customer Relationship Management software package developed by Microsoft. Microsoft Dynamics CRM offers customer relationship management and CRM online solutions for sales, customer service, and marketing. The software is a XRM platform and has extensibility capabilities which customers and partners can leverage to meet many different demands.
I was part of design, development and testing of multiple product modules like Grids framework refactoring, CRM Dialogs, Queues, KB article, Dialog & Workflow, Link Control & Flyout, Inline Lookup Control, Cross Browser framework development and CCA(Customer Care Agent desktop).
Responsibilities as a SDET:
 Feature Specification and Design Review with PM and Developer
 Part in prototyping
 Test Design, Planning and Execution
 Test Automation
 Code Review and Analysis
 Integration Testing
 Performance Testing
 Memory leak Testing
 Security Testing
 Vendor Management

Cisco systems

SDE

Jan 2010 – Feb 2011 · 1 yr 1 mo · Bengaluru, Karnataka, India

Cisco IP Manager Assistant (Cisco IPMA) provides call-routing capabilities and other features that can help managers and assistants handle phone calls more effectively. It enhances the functionality of phone System.
Call routing is handled in following way: If a user makes a call to a manager, call either can directly go to manager or can be intercepted by any assigned assistant. This depends on various settings defined for manager and assistants over the Cisco Unified Call Manager.
I was responsible for fixing issues reported by end customers, fixing compatibility issues with newer versions of CUCM (Cisco Unified Communications Manager), enhance product to meet new customer requirements and automate unit testing.
I also developed a cross browser supported web portal of IPMA application. Also developed a cross platform installer for IPMA application using InstallAnyWhere 2010.
Responsibilities:
 Use Case scenario identification for new feature requests
 Design and Development for new feature requests
 Fixing product bugs
 System Integration Testing
 Automation
 Customer Support
 Develop and support installer