Sagir Sayyad

Product Engineer

Pimpri, Maharashtra, India3 yrs 9 mos experience

Key Highlights

Proficient in managing network infrastructure and user support.
Experienced in deploying security solutions and optimizing network connectivity.
Strong collaborator focused on efficient operations and security.

Stackforce AI infers this person is a Networking and IT Support specialist with a focus on infrastructure management and user support.

Contact

Skills

Core Skills

It SupportNetwork Management

Other Skills

Active Directory (AD) ServerMcAfee/Trellix Antivirus ServerTrixbox Serversoftware installationshardware issuesIP phone installationsTrellix AntivirusJamfRuckus access pointsnetwork connectivityGoogle WorkspaceInfrastructure ManagementSystem MonitoringLAN-WANIP Routing

About

Networking professional and IT Support Technician with 2.5 years of experience in managing network infrastructure, troubleshooting hardware/software issues, and providing user support. Skilled in configuring routers, switches, firewalls, and IT asset management. Strong collaborator with a focus on security, uptime, and efficient operations.

Experience

3 yrs 9 mos

Total Experience

1 yr 3 mos

Average Tenure

1 yr 1 mo

Current Experience

Wipro

Network Engineer

Mar 2025 – Present · 1 yr 1 mo · Pune, Maharashtra, India · On-site

Equifax

End User Support Technician

Mar 2024 – Mar 2025 · 1 yr · Pune, Maharashtra, India · On-site

Searce inc

Analyst - IT

Aug 2022 – Mar 2024 · 1 yr 7 mos · Pune, Maharashtra, India

Managed and administered Active Directory (AD) Server, McAfee/Trellix Antivirus Server, and Trixbox Server, ensuring
their smooth operation.
Handled tickets related to software installations, hardware issues, and IP phone installations, providing timely resolutions to
end-users.
Deployed and installed Trellix Antivirus and Jamf (Apple mobile device management system) in laptops, enhancing security
and device management.
Collaborated with team leads to configure and deploy Ruckus access points, optimizing network connectivity and coverage.
Assisted network administrators in troubleshooting network issues within the office environment.
Maintained an inventory of all IT hardware, including laptops, MacBooks, iMacs, and printers, ensuring accurate tracking
and efficient asset management.
Worked closely with the HR team to handle the onboarding and offboarding processes, including asset assignment and
collection, and providing necessary clearance for final settlements.
Demonstrated proficiency in navigating both Windows and Mac OS, delivering comprehensive IT support to users on
different platforms.
Handled Google Workspace related tickets and queries providing end users solutions.