Nov 2024 – Present · 1 yr 5 mos

• Building Enterprise AI & LLM Systems | Retrieval Augmented Generation, Graph networks, and Agentic Workflows
• Key Achievements & Focus Areas
• Retrieval-Augmented Generation (RAG) Systems : Designed and deployed a scalable RAG pipeline for unstructured enterprise data, combined with knowledge graph powered structured retrieval and built-in cloud usage recommendations.
• Named Entity Recognition (NER) Pipeline – Developed an end-to-end NER system with auto-annotation capabilities, fine-tuned BERT + spaCy, and integrated it with data chunking, ingestion, and retrieval workflows.
• Built Model Context Protocol (MCP) servers to seamlessly connect back-office & IT systems, enhancing the user experience on our multi-cloud management platform.
• Query Understanding & Disambiguation : Created a query rewriter and multi-label disambiguation framework to resolve intent conflicts and improve search precision.
• Building agentic workflows for frictionless cloud provisioning & orchestration, allowing users to deploy infrastructure through natural language and intuitive UI actions.
• Evaluation Frameworks : Designing robust eval pipelines to benchmark LLM and retrieval system performance in real-world enterprise settings.

Nov 2022 – Nov 2024 · 2 yrs

• Contributed and Led the design of frontend frameworks of Cisco’s hybrid multi-cloud management platform, enabling seamless provisioning, governance, and operations across Public, Private, SaaS, and XaaS environments. This solution powers $50B+ in revenue generation by streamlining infrastructure access for internal and external stakeholders
• Key Achievements
• Architected, Designed and Implemented scalable design patterns and conducting design reviews for prototypes and mockups to ensure high usability maintainability and performance.
• Reduced Webpack bundle size by 77%, cutting platform load times from an average of 6s to under 2s; performed multiple Webpack upgrades to leverage modern build optimizations.
• Upgraded Node.js from v14 to v22 across a 200,000+ LOC , ensuring zero breaking changes while modernizing the tech stack.
• Automated service onboarding for cloud provider customers, removing manual service contract creation and delivering an end-to-end UI with complex backend orchestration, tripling onboarding throughput and accelerating time-to-market.
• Built automatic UI generation for cloud provider services with no manually written code, enabling faster onboarding of new offerings.
• Integrated security policies and governance at scale in collaboration with Cisco’s Security & Trust Organization, enforcing compliance across 10,000+ tenants and 100,000+ accounts spanning public cloud, private cloud, and infrastructure services.
• Designed seamless, persona driven visual interfaces and dashboards for executives, admins, and end users enabling on-demand summaries, dynamic widget creation, and dashboards generated on the fly.
• Created a rule-builder framework that allows cloud service providers to add conditional onboarding logic via automation, auto-integrated into form validations during customer ordering.
• Migrated test suites from Jest + Enzyme to React Testing Library (RTL) within 6 months, improving test coverage and maintainability.

Sep 2022 – May 2025 · 2 yrs 8 mos

• We are an Inclusion and Collaboration community that aims to bring together Cisco's young and new talent throughout the globe. With local chapters in every region, we aim to connect and form communities with as many emerging talent employees as possible