Sep 2021 – Aug 2025 · 3 yrs 11 mos

• 1. AWS Directory Service: Developed LLM based operations tools improving efficiency for both the development and Ops teams. This tool reads the logs for customer directory and summarizes the issue. The tool has reduced the ticket closure time by 70% on avg. Led the design and implementation of a highly scalable system that expanded AWS Directory Service's capacity from 500,000 to 10 million users and objects. This project involved close collaboration with multiple cross-functional teams, including networking, security, and product teams, to ensure seamless integration and alignment with broader AWS services.
• 2. BwP Payment System: Built the end-to-end payment system for BwP customers from the ground up. This included designing a flexible payments domain capable of integrating multiple payment providers and ensuring seamless interaction with the BwP ordering system. The payment platform achieved zero downtime and zero customer-impacting incidents since launch, demonstrating both resilience and reliability in production. Spearheaded an initiative to reduce customer-perceived checkout latency, implementing performance improvements that resulted in a 50% reduction in p90 latency. This optimization enhanced the overall shopping experience and contributed to improved customer satisfaction.

Mar 2020 – Sep 2021 · 1 yr 6 mos

• A9 Search: Built a data aggregation platform to process offline customer signals for Amazon Search(A9). This new platform reduced the effort required for aggregating offline data from three weeks of engineering work to just one day, streamlining workflows and enabling faster iteration on
• improving search relevance.

Sep 2017 – Mar 2020 · 2 yrs 6 mos · Bengaluru, Karnataka, India · On-site

• Led a team of 17 engineers in the development, testing, and deployment of two large-scale products from scratch. Both the products were built from 0 to 1.
• 1. Parkquility: Built a smart parking management system, which manages parking arenas across US cities. The platform enables users to book parking slots both in advance and in real-time, streamlining urban parking operations and improving user convenience.
• 2. Smartnomad: Built a travel management platform that generates comprehensive travel itineraries for customers. Smartnomad allows for one-click booking of flights, hotels, taxis, and activity tickets, providing an end-to-end solution for seamless travel planning.

Mar 2016 – Jul 2017 · 1 yr 4 mos

• 1. Built Ola Play, a comprehensive in-car entertainment system. This involved designing and implementing several key components: Catalogue
• Management System, Content Ingestion System:, Tracking and Monitoring System. This project lead to 7 patents.
• Technologies used : Java, Vert.x, IntelliJ, MySql
• 2. Built the auto-connect WiFi feature, enabling seamless and automatic connection to WiFi networks. This solution ensured reliable connectivity
• across various devices and environments, enhancing user experience. This project lead to 1 patent
• Technologies used : Java, Vert.x, IntelliJ, MySql, Digital Rights Management, RxJava

Aug 2015 – Mar 2016 · 7 mos

• Worked in customer backend team in Ola Store.
• 1. Wrote APIs for every aspect of consumer backed including order management, customer management, discounts, payments integration, network optimisation, security.
• 2. Built UI and backend to send mass push notification.
• 3. Built API for sending SMS to be used across Ola Store.
• 4. Integrated multiple Google maps APIs including geocode, reverse geocode and auto complete.
• Technologies used: Ruby on Rails, Json, RubyMine, MySql, Redis.

Jul 2014 – Jul 2015 · 1 yr · Greater Hyderabad Area

• Major Work done till now :
• 1. Development of Set operators to be used in rule engine across all Customer Returns team(Java Code and creation of rule in config file with metadata).
• 2. Service side development of entire force destroy tool to be used by Warehouses(API creation on Java code).
• 3. Development of Questionnaire workflow in service side(API creation on Java code, creation of rule in config file with meta data, creation and parsing of Json file).
• 4. Development of Refurbish selection workflow in service side(API creation on Java code and creation of rule in config file with meta data).
• 5. Development of separate workflow on UI for a particular use case(JavaScript code).
• Technology Used : Java,Javascript,Json,Eclipse.

May 2013 – Jul 2013 · 2 mos · Greater Hyderabad Area

• I was working on Sports App of Microsoft as a developer Intern. Worked on building generic backend for adapting data for different size of devices. Developed generic platform for unit testing of the app.
• Technologies used: C#