Sep 2019 – Oct 2023 · 4 yrs 1 mo

• Portfolio management of projects from multiple industry verticals as Consumer Product, Retail, Distribution, Apparel & Footwear, Supplier, Industrial Manufacturing.
• Review and maintain the customer accounts to be profitable.
• Develop and implement policies that address customer concerns.
• Analyze data and metrics around customer engagement and growth.

Aug 2018 – Jul 2019 · 11 mos · Mumbai Area, India

• Implementing SAP IBP - Sales and Operation planning track for Indian Client.

Feb 2017 – Jul 2018 · 1 yr 5 mos · Greater Atlanta Area

• Lead the requirement gathering and solution design process with business leads and users along with other key organization members. Performed Fit/Gap analysis for all designs of implementation.
• Communicate strategic planning solutions to clients and assist them in implementing the solutions across their supply chain.
• Implemented business processes using SAP APO solutions to improve Demand Forecasting performance by efficient Demand planning & execution.
• Configuration of APO-Demand Planning MPOS, Planning Areas, Planning Object Structures, Designing, Planning Books & Data Views, Designing Macros etc.
• Conduct core-team workshops, trainings and kick-offs. Present and document client business process, project reports and value metrics to customers. Ensure the effectiveness of the business process and address gaps.

Jan 2016 – Dec 2016 · 11 mos · Greater Pittsburgh Area

• Clients : McDonald's and Yum Brands!
• Define, plan, pilot and deploy re-engineered business process for customers' supply chain business processes using SCM cloud based applications.
• Work with clients to define requirements, map operations, workflow and data flow. Drive project team through the business process transformation cycle including process flows, solution configuration, and data migration.
• Conduct business process pilots for clients to validate the anticipated impact. Build and populate supply chain models using SCA Planner™.
• User acceptance testing and training in line with implementation best practices.
• Conduct client discovery, industry research and develop solution outlines to address customer needs.
• Support sales team in the solution proposal phase for new prospects. Conduct client discovery, industry research and develop solution outlines to address customer needs.
• Build and conduct software demonstrations for clients.Develop implementation plans, business case and communicate to prospects.
• Support Ad-Hoc analyses and other ongoing business process support for client projects

Jun 2013 – Dec 2015 · 2 yrs 6 mos · San Francisco Bay Area

• Client : Apple Inc.
• Managed Hi-Tech US major- APPLE Inc. with their SAP APO and Transportation Management (SAP TM 9.1) production support and enhancement projects.
• Served as lead for testing, support and related processes.
• Worked extensively in Rate Shopping, Charge Calculation, and New carrier on boarding etc.
• Participated in design workshops to define the overall architecture, process design and technical requirements.
• Review all deliverable throughout the project life cycle to ensure completeness, consistency, quality and requirement traceability.

Sep 2011 – Dec 2015 · 4 yrs 3 mos

• Worked for version upgrade, production support and roll outs of SAP TMS and APO applications worldwide for the world leader in Hi-Tech and consumer electronics industry- Apple Inc.
• Core team member for SAP TM 9.1 version upgrade; Coordination with ABAP and SAP for the fixes.
• Strong business process knowledge of Demand planning and Logistics execution.
• Sound knowledge on integration process flows such as SAP PI integration, EDI integration, IDoc integration.
• Extensive experience in analysis and design, configuration, enhancements, production support, documentation, training, unit and integration testing and communication of plans to the stakeholders.
• Supported multiple product launch activities globally and streamlined related business processes.

Mar 2010 – Aug 2011 · 1 yr 5 mos

• Client : Intel Corp.
• Helped leading Hi-Tech US major Intel's SAP SCM conversion team implementing changes for their major SAP Transformation project. Involves planning, design and execution of the SAP changes while keeping the management stakeholders updated.
• Experienced in Data conversion and migration activity for ECC and APO objects using tools like LSMW. Post migration error analysis, data reconciliation, testing and validations.

Jan 2008 – Jan 2010 · 2 yrs · Eindhoven, North Brabant, Netherlands

Aug 2006 – Mar 2010 · 3 yrs 7 mos · Eindhoven Area, Netherlands · On-site

• Worked for i2 Demand Planning solutions management for Hi-Tech client NXP Semiconductors.
• Helped US Hi-Tech and US Retailers with Supply chain planning and Implementation services. Had Set up of end-to-end processes across multiple regions for Toshiba America Information System,

May 2005 – Jul 2006 · 1 yr 2 mos

• Worked for this Indian Retail giant for production planning aligned to their order fulfillment operations.
• Responsible for designing a network and a process that permits to meet customer requests while maximizing profitability.
• Evaluation of order fulfillment activities during seasonal demand and promotional planning.
• Worked for their green field SAP Implementation for SAP_APO (Manufacturing).
• Conducting AS- IS/ TO-BE process analysis, generating Blue Prints and validating same from the company/customer.
• Data assimilation and freezing business process strategy discussion to decide the configuration.
• Customized SAP PP module to suit company’s business processes.

Feb 2004 – Apr 2005 · 1 yr 2 mos

• Worked at its manufacturing plant as production In charge and business operation management.
• Helped setting up of EOU in 3 months time to start exporting the goods from the facility.
• Setting up Planning of Production activities right from order acceptance till final dispatch(Order to dispatch)
• Helped in streamlining its subcontracting process.

Jul 2002 – Jan 2004 · 1 yr 6 mos

• Generation of Time and Action Plan (TNA) for Production orders.
• Confirming the Delivery schedule to Warehouse Management system.
• Development of control charts for each and every order for better tracking.
• Finalization of BOM and consumption of material.
• Generation of order status on daily basis and variance reports on weekly basis.
• Follow up of resource loading plan and capacity utilization reports.