Shivani Agrawal

Co-Founder

Pune, Maharashtra, India5 yrs 6 mos experience

Most Likely To Switch

Key Highlights

Experienced in operational management across multiple industries.
Strong background in human resources and strategic planning.
Proven track record in partner relationship management.

Stackforce AI infers this person is a versatile operational executive with expertise in HR and partner management across diverse industries.

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Skills

Core Skills

Operations ManagementHuman Resources

Other Skills

Fraud AnalysisCustomer ExperienceTechnical SupportHuman Resources (HR)Strategic Human Resource PlanningPayroll ProcessingPayroll TaxesEvent ManagementTeam MotivationConsumer InsightBeverage Industry

Experience

5 yrs 6 mos

Total Experience

1 yr

Average Tenure

2 yrs 2 mos

Current Experience

Bombay gourmet market

Co-Owner

Mar 2024 – Present · 2 yrs 2 mos · On-site

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Uber

Operation Consultant (Greenligh expert-I)

Jun 2022 – Sep 2022 · 3 mos · Surat, Gujarat, India

1. Providing support in 18 Cities from India (West Region) to Uber Partners
2. Daily Operations: Support for maintaining relationships with the existing partners and getting new partners on-board.
3. Fraud Analysis: Verified invalid ride trips on the platform and associated actioning.
4. Manage in-person communications for technical support and ensuring high-quality customer experience.
5. Responsible for day-to-day operations, wait time metrics and Csat.