Shivani Agrawal

Co-Founder

Pune, Maharashtra, India5 yrs 6 mos experience
Most Likely To Switch

Key Highlights

  • Experienced in operational management across multiple industries.
  • Strong background in human resources and strategic planning.
  • Proven track record in partner relationship management.
Stackforce AI infers this person is a versatile operational executive with expertise in HR and partner management across diverse industries.

Contact

Skills

Core Skills

Operations ManagementHuman Resources

Other Skills

Fraud AnalysisCustomer ExperienceTechnical SupportHuman Resources (HR)Strategic Human Resource PlanningPayroll ProcessingPayroll TaxesEvent ManagementTeam MotivationConsumer InsightBeverage Industry

Experience

5 yrs 6 mos
Total Experience
1 yr
Average Tenure
2 yrs 2 mos
Current Experience

Bombay gourmet market

Co-Owner

Mar 2024Present · 2 yrs 2 mos · On-site

Urban company

Associate

Sep 2023Nov 2024 · 1 yr 2 mos · Pune

Coachx.live

Operational Specialist

May 2023Sep 2023 · 4 mos · Pune

Toothsi

Operation executive

Oct 2022Apr 2023 · 6 mos · Pune, Maharashtra, India

Uber

Operation Consultant (Greenligh expert-I)

Jun 2022Sep 2022 · 3 mos · Surat, Gujarat, India

  • 1. Providing support in 18 Cities from India (West Region) to Uber Partners
  • 2. Daily Operations: Support for maintaining relationships with the existing partners and getting new partners on-board.
  • 3. Fraud Analysis: Verified invalid ride trips on the platform and associated actioning.
  • 4. Manage in-person communications for technical support and ensuring high-quality customer experience.
  • 5. Responsible for day-to-day operations, wait time metrics and Csat.

Qriyo

HR Manager

May 2018Feb 2020 · 1 yr 9 mos · Surat, Gujarat, India

Human Resources (HR)Strategic Human Resource PlanningPayroll ProcessingPayroll TaxesHuman Resources

Jiomoney

Internship Trainee

Apr 2017May 2017 · 1 mo

Education

MIT School of Business

Master's Degree — Marketing

Jan 2016Jan 2018

Dr. Ambedkar Institute Of Management Studies And Research

Bachelor's degree — Commerce and Computers

Jan 2014Jan 2016

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