Mohit Gupta

Technical Program Manager

Gurgaon, Haryana, India15 yrs 1 mo experience
AI Enabled

Key Highlights

  • 14 years of experience in program management.
  • Led AI initiatives to reduce ad defect rates.
  • Integrated payment solutions for seamless customer experience.
Stackforce AI infers this person is a seasoned Program Manager in Ad Tech and Fintech industries.

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Skills

Core Skills

Technical Project LeadershipProject ManagementArtificial Intelligence (ai)Program Management

Other Skills

Ad TechAmazon Web Services (AWS)Stakeholder ManagementDjangoKubernetesMarket PricingDrupalIncident ManagementAccess Controlnoon paymentsQuality AssuranceSprint PlanningProject EstimationScrum MasterJIRA Administrator

About

IT Professional with 14 years of experience working in multinational product based companies across Advertisement, Payments, E-Commerce & Wireless Communication Domain aiming to leverage experience and expertise into a Program Management Leadership role. Earned B.Tech in Electronics & Communication Engineering from National Institute of Technology, Hamirpur in 2010 Roles & Responsibilities (Amazon) - Worked with Amazon Advertisement Trust team on Amazon Board of Director Level goal to reduce customer facing ad defect rate by 20% in 2023. Focused on Project management for multiple AI initiatives which are part of this goal including setting up of automated moderation systems running on Image & Text based ML Models. - As part of ML Ops, Led delivery management for multiple programs related to improvement in First Pass & Second Pass Automation Rate leading to reduction in dependency on manual moderation. - Leading Project Management initiatives for using Zero Shot/ Few Shot Learning techniques to improve ML Model precision and coverage across defects while reducing training time & cost. - Working closely with stakeholders to define product requirements and convert them into actionable engineering work plans while accounting for resource allocation within tech teams. - Involved in outlining of Operational Plan for forthcoming calendar year involving stakeholders across Sales, Marketing & Compliance teams through defined intake & prioritization process - Worked with Amazon Pay team to provide reliable & efficient payment solutions for Amazon retail customers in NA, EU and JP markets outside Amazon Retail. - Migrated Sprint Management for the entire org from internal deprecated tool to Asana for efficient sprint delivery. Using Asana for conducting sprint ceremonies like Backlog Grooming, Standups & Retrospective. - Launched Buy Now Pay Later (BNPL) solutions to delight our customers with 0% cost installments through integration with external payment partners like Citibank, JP Morgan Chase. - Preparing High Confidence Plan to deliver medium and large size initiatives stretching upto 12 months and involving engineering teams across multiple business units - Setup communication channels through multiple modes to establish confidence among leadership about project risks, mitigations, delivery & maintenance.

Experience

15 yrs 1 mo
Total Experience
2 yrs 6 mos
Average Tenure
2 yrs 4 mos
Current Experience

Goto group

Senior Technical Program Manager

Jan 2024Present · 2 yrs 4 mos · Gurugram, Haryana, India · On-site

Technical Project LeadershipAd Tech

Amazon

Technical Program Manager

Dec 2020Aug 2023 · 2 yrs 8 mos · Delhi, India · Hybrid

  • Working with Amazon Ads Trust team on automated moderation of ads on Amazon Platform for offensive content through AI ML solutions scaled to handle millions of ads every day in compliance with local government regulations. Using supervised learning trained Image & text ML models, we aim to moderate upto 98% of all ads volume with accurate precision within defined SLAs.
  • Previously, also worked in the Amazon Pay team on Buy With Prime product which provides Amazon customers with convenient and secure payment experience whenever they shop online outside amazon.com. I was involved in integration with Citibank & JP Morgan Chase banks to allow cardholders of these banks to avail Zero Cost EMI products while making a purchase using our product.
Amazon Web Services (AWS)Stakeholder ManagementProject ManagementArtificial Intelligence (AI)Program Management

Blinkit

Technical Program Manager

Dec 2019Dec 2020 · 1 yr · Gurugram, Haryana, India

  • Managing End to End delivery of Tech Engineering Projects at BlinkIt.
  • Overlooking across multiple domains like Pricing Engine, Layout Engine & other Digital Initiatives.
  • Building BlinkIt for the next set of 100 million users pan India in Tier 2 & 3 cities.
DjangoKubernetesMarket PricingDrupalProgram Management

Noon

Technical Program Manager

Jun 2018Dec 2019 · 1 yr 6 mos · Gurugram, Haryana, India

  • Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-- ups, etc.) among multiple remotely located engineering teams. Conducting demos at end of sprints to all business stakeholders. Provides leadership, direction and consulting for project in alignment with the applicable frameworks. Using various facilitation techniques to enable collaborative problem solving

Mobikwik

Scrum Master

Nov 2015May 2018 · 2 yrs 6 mos · Gurugram, Haryana, India · On-site

  • Safegurad sanctity of sprint artifacts i.e Product Backlog, Sprint Backlog
  • Tracking and Maintaining Sprint activities on JIRA
  • Ownership for all sprint meetings
  • Ensuring compliance with definition of Done for all sprint deliverable• Working in the Merchants team handling debits, refunds, cashbacks for multiple type of merchants
  • Lead team in integrating new online and offline merchants for Daily Payouts through Process QC
  • Backend automation through JMeter and its integration with Jenkins Code Deployment Process
  • Liaison with technical architects to discuss development approach for new projects
  • SPOC for Wallet Operations Team regarding engineering defects
  • Implementation of Code Review Process in team using Gerrit

Mediatek

Senior Software Engineer

Sep 2010Oct 2015 · 5 yrs 1 mo · Noida, Uttar Pradesh, India

  • Software testing in Mobility Domain spread across diverse solutions including Feature Phones, Smart Phones, Wearable Devices etc.
  • Core member of team responsible for training across multiple WorldWide teams.
  • Specializing in Bluetooth Testing for BLE and Non BLE Legacy Devices
  • Roles & Responsibilities:
  • Planning of Testing for new and legacy features across product line
  • Tracking and Reporting of Ongoing Test Activities
  • Co-ordination across multiple testing sites in China, Taiwan

Education

National Institute of Technology Hamirpur Himachal Pradesh

Bachelor of Technology (B.Tech.) — Electronic and Communications Engineering Technology

Jan 2006Jan 2010

Bharatiya Vidya Bhawan Mehta Vidyalaya New Delhi

Jan 1993Jan 2006

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