Apr 2024 – Jan 2025 · 9 mos · Bengaluru, Karnataka, India

Apr 2022 – Jan 2024 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Collaborated with team members to achieve target results.
• Demonstrated outstanding product knowledge to achieve high customer satisfaction
• levels.
• Developed excellent working knowledge of industry trends and improvements in
• processes.
• Build strong communication channels at all levels of the seller's organization, set proper
• expectations, provide clear status communications, and manage towards a growth plan.
• Managing and driving the growth of the seller's business: Build and execute on a
• strategic account plan that delivers on key business opportunities for the seller and
• Amazon.
• Managing key improvement initiatives and projects
• Work with sellers to improve operational aspects of their business in providing a great
• consumer experience.

Oct 2017 – Jun 2022 · 4 yrs 8 mos · India

• Vendor management with strong organizational and customer development skills to maximize key account profits. Strong utilization of company resources to maximize profits, develop low account management costs and strengthen account relationships. Values customer service and relationship building as much as revenue and profit generation.
• Work with the vendors from the time of launch at Amazon to ensure they are operating efficiently on our tools.
• Work with the vendors to improve selection, profitability and help their business grow
• Implement and track metrics for recording the success and quality of their products.
• Suggest process improvements and assist internal partners to drive them to completion.
• Execute tasks geared towards adding selection, reducing defects, increasing revenue and reducing costs for our customers, working on weekly projections.
• Identifying deals & pricing on weekly basis and promotions.
• Preparing vendor seller through score cards.
• Help with the launch of GAP brand in Amaazon.in. Met with the brand and trained the brand on the process flow. SOP’s were made to help the brand understand the process flow in amazon.in.
• Forecasting and Planning-
• Reviewing Seasonality once in 6 months to check unexplained spikes (Based on category specific).
• Planning promotions/price changes in advance to avoid out of stock issues after the forecast.
• Handling markdowns through OIH tool (Optimal inventory Health) to ensure there is replenishment buys.
• Maximize return on inventory through management of PO placement.

Jan 2016 – Jun 2022 · 6 yrs 5 mos · India

• Provide all reasonable support to customer/vendors in improving their capabilities to ensure that they are able execute their business in the most optimum way
• Well verse working on MPSS and Amazon workspace
• Ensure in undertaking on ground training of new customers/ vendors
• Handled big footwear brands like PUMA, Adidas and Reebok accounts.
• Assist in training on populating/procuring catalog content, face to face interacting/coordinating with the vendors/manufacturers/customers, identifying and correcting errors, maintaining records of work received and work performed
• Ensure owning process improvement projects, participating actively in stakeholder calls/meetings
• Ensure the goods are in- warded into the correct Amazon Fulfilment Centre
• Ensure the payment is made to the Vendors within the stipulated payment terms
• Send stranded Inventory report to all category managers in the Cloudtail to view progress of inactive ASINs
• Co-ordinate and assist commercial finance team to reconcile between receivables estimated and actuals
• Cascade the information to finance, to raise invoices on amounts agreed, resolve any payment disputes that may arise while closing an invoice

Jun 2014 – Jan 2016 · 1 yr 7 mos · India

• Retail changes and cost changes made during comparative price changes between Tesco and ASDA Provide data to buyers, to help them cover their rate gaps and achieve a good run rate
• Amendment of Cost and Selling Price of new product lines and previously existing product lines in the company
• Setting up new product lines
• Market analysis for the price and accordingly updating the Data warehouse to reflect the same
• Stock information has been set up and maintained accurately in the system as per agreed parameters.
• Work with the buying team in achieving our service level target.
• Helped my colleagues by proactively providing administrative support.
• Supported my team to ensure distribution and supplier issues have been communicated clearly and on time.
• To be involved in running service and process improvement projects within the team giving tangible benefits to the organization
• Build strong relationships with the suppliers/vendors to quicken the receivables cycle