Shubham Singh

Senior Software Engineer

Bengaluru, Karnataka, India8 yrs 2 mos experience

Highly StableAI Enabled

Key Highlights

9+ years in distributed systems and AI platforms.
Led systems handling millions of transactions.
Achieved $450K+ financial recovery through innovative solutions.

Stackforce AI infers this person is a Backend Engineer specializing in Fintech and AI-driven platforms.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Software DesignOpen AiJavaReact JsJavascript

Other Skills

Go (Programming Language)Prompt EngineeringJavaServer Pages (JSP)jQueryAmazon Web Services (AWS)Sprint BootExpress.jsReact NativeNode.jsMongoDBGithubSQLHTMLCascading Style Sheets (CSS)Public Speaking

About

Staff Software Engineer with 9+ years of experience building and scaling distributed systems across payments, AI platforms, and high-throughput consumer products. I’ve led and owned systems operating at real-world scale — from payment infrastructure handling millions of transactions to customer platforms serving 100K+ concurrent users. My work has driven measurable impact, including $450K+ financial recovery, 19% engagement improvements, and sub-400ms latency systems. More recently, I’ve been focused on AI-native systems — building LLM-powered platforms, orchestration layers, and automation pipelines that bring real-world business value beyond prototypes. I enjoy working on ambiguous, high-impact problems involving system design, scalability, and platform reliability, while also influencing engineering direction and mentoring teams. Currently exploring Staff+ opportunities in distributed systems, AI platforms, and high-scale backend engineering.

Experience

8 yrs 2 mos

Total Experience

1 yr 4 mos

Average Tenure

Current Experience

Deliveroo

Senior Software Engineer

Sep 2025 – Feb 2026 · 5 mos · Remote

Built AI-powered image enhancement platform processing 30K+ images/month, improving merchant engagement by 19%
Designed async AI pipeline (OpenAI + Lambda + external APIs), reducing manual QA by ~80% and cost by ~35%
Improved payout reporting reliability for major partners (KFC, McD), reducing reconciliation errors from ~4% → <0.3%
Led cross-service quality improvements and increased test coverage to ~80% across backend systems
Mentored engineers and introduced testing standards to improve system reliability and maintainability

Software DesignGo (Programming Language)React JSPrompt EngineeringArtificial Intelligence (AI)

Tripfactory.com

Lead Software Engineer

Jan 2025 – Jul 2025 · 6 mos · Bengaluru · Remote

Built LLM-powered itinerary platform reducing generation time from 45 minutes → ~9 seconds
Automated 60% of manual itinerary workflows, scaling personalized recommendations to 1000+ users/month
Designed user profiling system across 30K+ users to drive personalization using behavioral data
Built backend APIs and orchestration layer integrating LLMs with structured travel data

Open AiPrompt EngineeringJavaServer Pages (JSP)jQueryJava

Airbnb

Software Engineer

Mar 2021 – Nov 2024 · 3 yrs 8 mos · Remote

Built and owned Liens & Garnishment platform, recovering $450K+ in stuck payouts and enabling $390K+ IRS levy processing
Led monolith → microservices migration, reducing latency from ~4s → <400ms
Designed payments state consistency platform across 9 distributed systems, enabling end-to-end financial traceability
Built failover routing system with observability-driven triggers, improving payment reliability
Led SOX & GDPR compliance across 2000+ services, driving large-scale cross-team execution
Identified and fixed 26+ critical security vulnerabilities as Security Champion

React JSJavaScript

Swiggy

2 roles

Software Development Engineer - II

Promoted

Oct 2019 – Jan 2021 · 1 yr 3 mos · Bengaluru Area, India

Built and owned customer support platform handling 120K+ chats/day with 10K+ concurrent sessions
Reduced AHT from 7.4 min → ~2 min and improved CSAT from 5 → 8 through automation (~35% agent reduction)
Designed OneView dashboard used by 10K+ agents, aggregating data from 100+ microservices with RBAC
Built logging platform ingesting ~1.5M events/day across 40+ microservices
Developed real-time tracking pipeline handling 150K RPM with improved ETA consistency

Software Development Engineer - I

Aug 2018 – Sep 2019 · 1 yr 1 mo · Bengaluru Area, India

Joined as a Full Stack Engineer in the CRM team.
The major win was the deprecation of Swiggy's monolith in multiple micro-services.
Worked across multiple micro-services and technologies like
Oneview - Customer Care Agent dashboard (NodeJS, ReactJS, MySQL, GraphQL)
Customer Gratification service (JAVA + Springboot + Redis + Kafka + MySQL) (which enables the bot & the customer care agents to gratify a customer errands)
Order logs (Go + Scylla)(Logging as a service).
The major focus was on delivering out highly scalable products while also maintaining excellent engineering hygiene and quality.
Besides these, I also worked on major revamps across the services to ensure quality and hygiene of the services, participated in hiring drives, introduced new technologies in Swiggy like (Emotion JS, etc) and represented Swiggy at the International React Conference '19.

Geekyants software pvt ltd

Software Engineer

Aug 2017 – Aug 2018 · 1 yr · Bangalore

With my growing interest in cross-platform application development, I joined Geekyants(one of the most organizations in React Native and Flutter)
Contributed to multiple big-time client projects like Cloud9, Child Mind Institute, and Rituals .inc and helped them in rolling out their mobile apps.
Also, contributed to major in-house products like NativeBase (https://nativebase.io/) and BuilderX (https://builderx.io/).
Alongside this, I also took part in organizing meetups and delivering tech talks both inside and outside the company. A few of the major meetups that we organized and delivered at are React Native Meetup, Bangalore, JS Foo.
Major tech stack that I worked on was NodeJS, ReactJS, and React Native

Freelance

Freelance Software Engineer

May 2017 – Aug 2017 · 3 mos · Bangalore Urban, Karnataka, India

Worked with 2 clients during this short duration:
1. Fitly
Fitly was a Fitness centered social media mobile/web application.
The main purpose that it served was to share workout, transformations, diets, and additionally connect people to fitness experts.
Tech stack used: React Native, Firebase, OAuth2, Heroku, Elastic Search
2. Acumensa co.
Worked on MVP for a Turkish power management/ billing system.
Tech stack used: React Native, Firebase

Sapient global markets

Junior Associate

Jan 2017 – May 2017 · 4 mos · Gurgaon, India

Joined as an intern.
Learned a lot about financial markets, business, and technology.
Together with my incredible team, we worked on one of the major client projects which dealt with commodity trading using .NET and ReactJS.