Gerianne Bartocci

Head of Design

Philadelphia, Pennsylvania, United States21 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in UX research and design strategy.
  • Proven leadership in managing UX teams.
  • Extensive experience in healthcare technology.
Stackforce AI infers this person is a UX Research Leader in the SaaS industry with a focus on healthcare.

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Skills

Core Skills

Ux ResearchLeadershipExperience Design

Other Skills

Team LeadershipDesign StrategyUsabilityResearch DesignUsability TestingData AnalysisSocial MediaInformation ArchitectureUser Interface DesignInterviewsHeuristic EvaluationContextual InquiryStrategyInteraction DesignParticipatory Design

About

Design anthropologist with experience conducting ethnographic research to inform culturally relevant and usable technologies and processes. Specialties: design anthropology, ethnography, user experience, qualitative research methods, requirements gathering, usability, user centered design, process improvement, project management, team management, healthcare, medical, illness experience, quality of life, quality of care, business anthropology, research planning, scoping, analysis, client relationship management, strategy, observation, interviewing, focus groups, interdisciplinary, collaboration

Experience

21 yrs 9 mos
Total Experience
2 yrs 6 mos
Average Tenure
9 yrs 2 mos
Current Experience

Google

6 roles

Head of UX Research, Google Cloud Business Platform

Promoted

Dec 2023Present · 2 yrs 4 mos

  • Leading the team responsible for conducting research on products to enable marketing, sales, support, billing, finance, marketplace, and partners.
UX ResearchLeadership

UX Lead & Manager, Cloud Business Platform Sales and CX Systems

Jun 2022Dec 2023 · 1 yr 6 mos

  • Leading UX Design and Research for Cloud Sales and Customer Experience (Support, Success, Service) tools for both internal users and customers
UX ResearchTeam LeadershipExperience DesignDesign Strategy

UX Lead, Cloud Systems Customer Experience

Apr 2021May 2022 · 1 yr 1 mo

  • Leading UX Design and Research for Cloud Customer Experience tools (Support, Success, Service) for both internal users and customers

UX Research Lead & Manager, Cloud Systems

Oct 2019Apr 2021 · 1 yr 6 mos

UX Research Lead & Manager, Core UX Support & Partners

Promoted

Sep 2018Oct 2019 · 1 yr 1 mo

Senior UX Researcher, Google Cloud, Kubernetes Engine

Jan 2017Sep 2018 · 1 yr 8 mos

Netflix

2 roles

Senior Manager, Global Customer Service Communications & Insights

Apr 2014Dec 2016 · 2 yrs 8 mos · San Francisco Bay Area

Senior Manager, User Experience Research

Aug 2013Apr 2014 · 8 mos · San Francisco Bay Area

Intuitive company

Director, Usability Research & Strategy (Design Researcher/User Experience Researcher)

Aug 2010Jul 2013 · 2 yrs 11 mos · Philadelphia, PA

Independent contractor

Ethnographer|User Experience Consultant

Jul 2010Feb 2011 · 7 mos

Design science consulting inc.

Ethnographic Researcher

Nov 2009Feb 2011 · 1 yr 3 mos

Electronic ink

2 roles

Principal, Research & Strategy

Jan 2009Nov 2009 · 10 mos

Senior Anthropologist

Oct 2007Jan 2009 · 1 yr 3 mos

College of general studies, university of pennsylvania

Coordinator, Student Records and Support

May 2007Sep 2007 · 4 mos

University of pennsylvania

Undergraduate Coordinator & Advisor

Aug 2005May 2007 · 1 yr 9 mos

Honolulu publishing company

Assistant to President, Assistant to Spirit of Aloha Magazine

Feb 2004Jul 2005 · 1 yr 5 mos

Education

University of Pennsylvania

MA — Medical Anthropology

Aug 2001Jan 2004

University of Pennsylvania

BA — Cultural/Medical Anthropology

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