Rajath Krishnamurthy

Operations Associate

Bengaluru, Karnataka, India15 yrs 8 mos experience
Highly Stable

Key Highlights

  • 6 years of leadership in e-commerce support
  • Expert in supplier relationship management
  • Proven track record in customer satisfaction improvement
Stackforce AI infers this person is a seasoned e-commerce professional with expertise in customer and supplier experience management.

Contact

Skills

Core Skills

Team LeadershipData Analysis

Other Skills

Customer ExperienceSupplier ManagementE-CommerceCross-functional Team LeadershipManagementCustomer Relationship Management (CRM)Customer ServiceOutsourcing

About

Leadership:6 years of experience as a team leader specializing in customer and supplier experience escalations in e-commerce. Expertise: Developed and implemented strategies to effectively manage and resolve supplier-related issues. Coordinated with internal teams to ensure timely and satisfactory resolution of customer and supplier escalations. Achievements: Improved customer and supplier satisfaction by reducing response times and enhancing resolution processes. Successfully mentored and coached team members to achieve high performance and efficiency. Skills: Strong leadership and team management capabilities. Excellent communication and problem-solving skills tailored to customer and supplier needs. Industry Insight: Extensive knowledge of e-commerce supply chain and supplier relationship management.Keen understanding of industry trends and best practices in supplier experience enhancement.

Experience

15 yrs 8 mos
Total Experience
5 yrs 9 mos
Average Tenure
--
Current Experience

Meesho

Assistant Manager

Oct 2021Jan 2026 · 4 yrs 3 mos · India · Hybrid

Team LeadershipData Analysis

Ocwen financial solutions

CCC

Jul 2011May 2023 · 11 yrs 10 mos

Concentrix

Technical Support

Mar 2010May 2011 · 1 yr 2 mos

Education

Chhatrapati Shahu Ji Maharaj University

B Com

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