Rajath Krishnamurthy — Operations Associate
Leadership:6 years of experience as a team leader specializing in customer and supplier experience escalations in e-commerce. Expertise: Developed and implemented strategies to effectively manage and resolve supplier-related issues. Coordinated with internal teams to ensure timely and satisfactory resolution of customer and supplier escalations. Achievements: Improved customer and supplier satisfaction by reducing response times and enhancing resolution processes. Successfully mentored and coached team members to achieve high performance and efficiency. Skills: Strong leadership and team management capabilities. Excellent communication and problem-solving skills tailored to customer and supplier needs. Industry Insight: Extensive knowledge of e-commerce supply chain and supplier relationship management.Keen understanding of industry trends and best practices in supplier experience enhancement.
Stackforce AI infers this person is a seasoned e-commerce professional with expertise in customer and supplier experience management.
Location: Bengaluru, Karnataka, India
Experience: 15 yrs 8 mos
Skills
- Team Leadership
- Data Analysis
Career Highlights
- 6 years of leadership in e-commerce support
- Expert in supplier relationship management
- Proven track record in customer satisfaction improvement
Work Experience
Meesho
Assistant Manager (4 yrs 3 mos)
Ocwen Financial Solutions
CCC (11 yrs 10 mos)
Concentrix
Technical Support (1 yr 2 mos)
Education
B Com at Chhatrapati Shahu Ji Maharaj University