Dhruv Rathore

Program Manager

Gurugram, Haryana, India4 yrs 10 mos experience

Key Highlights

  • Passionate business analyst with a strong engineering background.
  • Expert in deriving insights from data for impactful solutions.
  • Proven track record in enhancing customer experience metrics.
Stackforce AI infers this person is a data-driven business analyst with expertise in SaaS and customer experience enhancement.

Contact

LinkedIn

Skills

Core Skills

Data AnalysisData AnalyticsBusiness Development

Other Skills

Data VisualizationProblem SolvingBusiness Intelligence ToolsAnalytical SkillsGoogle AnalyticsCollaborative Problem SolvingSQLSnowflakeTableauGoogle Apps ScriptPython (Programming Language)Financial AccountingFinancial MarketsData StructuresSpreadsheets

About

I'm a passionate and diligent business analyst with a keen interest in the dynamic world of analytics and an automotive engineering graduate from a leading technical institution. Combined with a solid foundation in engineering principles, I've found my interest in deriving insights from data and translating them into meaningful solutions. I'm excited to explore the field further and hoping to make an impact!

Experience

4 yrs 10 mos
Total Experience
1 yr 8 mos
Average Tenure
1 yr 6 mos
Current Experience

Blinkit

Associate Program Manager

Nov 2024 – Present · 1 yr 6 mos · Gurugram, Haryana, India

Cars24 arabia

Deputy Manager

Dec 2022 – Dec 2024 · 2 yrs · Gurugram, Haryana, India · Remote

  • Deriving data based insights in the BI & Strategy team for improving Customer Experience metrics.
  • Working with multiple business stakeholders to solve gaps in the business process along the customer journey.
  • Creating reports/dashboards to provide overall and ground level visibility for C -Level Executives.
Data AnalysisData Analytics

Collegedunia

Business Development Manager

Jul 2021 – Dec 2022 · 1 yr 5 mos · Gurugram, Haryana, India

  • Worked with the sales team to facilitate the acquisition and on boarding of new clients from the Indian Coaching Industry.
  • Introduced digital survey by studying website traffic, competitor landscape and website engagement providing enhanced client engagement.
Data VisualizationProblem SolvingBusiness Development

Education

Delhi Technological University (Formerly DCE)

Bachelor of Technology — Automotive Engineering

Jan 2017 – Jan 2021

Goethe Institut Indien

Language Certification — German - B1

Jan 2023 – Oct 2023

Apeejay Stya Education (Svran Foundation)

High School Diploma — STEM

Jul 2012 – May 2017

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