Jan 2021 – Apr 2021 · 3 mos

• Experience design leader for growth and governance initiatives.

Aug 2019 – Jan 2021 · 1 yr 5 mos

Nov 2018 – Aug 2019 · 9 mos

May 2017 – Nov 2018 · 1 yr 6 mos · San Francisco Bay Area

• (Acquired by Renaissance Learning)
• I led a team of talented PMs and designers tasked with ensuring every student gets a world class education.
• I created the product vision, set the strategy to work towards that vision, and ensured we delivered on it via a smooth, iterative, extremely rapid, and enjoyable process.

Dec 2015 – Feb 2017 · 1 yr 2 mos

• (Acquired by WayUp)
• Looksharp sought to launch the career of every student through the largest online marketplace for internships and entry-level jobs.
• Overall:
• ‌• Led and managed product, design, marketing, front-end, support, and QA teams.
• Created and owned the product vision. Acquired continual buy-in from executives and board members.
• Product:
• ‌• Leveraged feedback and research from organic channels to drive meaningful, revenue-generating product improvements for enterprise (1.5x) and self-serve channels (10x).
• ‌• Developed recurring user research and feedback channels to lead product development.
• ‌• Facilitated simplification of product development process and communication both internally and to customers.
• ‌• Launched and grew mobile product (Looksharp Recruiter) to 80+ active enterprise accounts in the first year through sound customer research, iterative planning, and rapid prototyping and development.
• A/B tested (from hypothesis to test implementation and results interpretation) over 40 empathy-driven hypotheses that grew student registrations by 20%.
• ‌• Oversaw support implementation of thorough scam prevention that reduced the number of scams on looksharp.com to 0 while minimizing impact on the other 40,000+ employers.
• Design:
• ‌• Led rebrand effort from InternMatch to Looksharp.
• ‌• Redesigned flagship enterprise Company Profile product for maximum internal account management flexibility and revenue (2x YOY increase).
• ‌• Supported marketing and sales teams in redesigning outreach, nurture, and demo campaigns and supporting materials.
• Marketing:
• ‌• Grew paid employer top of the funnel by 13x through seasonal and re-engagement campaigns.
• Owned SEO improvements for internships and entry-level jobs markets. Built new framework for SEO expansion into part-time jobs.
• ‌• Oversaw hosting and creation of wildly successful university recruiting conference (the first of it's kind).
• Previously:
• Director of Product
• Product & Design Lead

Dec 2014 – Dec 2015 · 1 yr

Sep 2013 – Dec 2014 · 1 yr 3 mos

Jan 2013 – Sep 2013 · 8 mos · San Francisco Bay Area

• Product and design @ ClassDojo
• Product and design @ dropcountr
• UX Design @ TenMarks
• UX Design @ edupath

Dec 2011 – Jan 2013 · 1 yr 1 mo · San Francisco Bay Area

• UX, visual design and front-end for tablet-based electronic health records (EHR) product.
• Led design team growth and hiring.
• Established core design process for growing company of 120 and design team of 5.
• Started, maintained, and improved qualitative research and usability testing efforts.

Sep 2011 – Oct 2011 · 1 mo · Los Gatos, CA

• A brief stint at Netflix under the guise of Qwikster. I focused on interaction and visual design for the Qwikster mobile site and the integration plans for Qwikster and Netflix with a focus on the navigation and information architecture.

Aug 2010 – Sep 2011 · 1 yr 1 mo · Mountain View, CA

• Mobile interaction design lead for the Intuit websites division.
• Lead designer for 'Customer Manager', a small business CRM offering.
• Patent: https://www.google.com/patents/US8738611

Jan 2008 – Aug 2010 · 2 yrs 7 mos · Mountain View, CA

• • Interaction design lead for Quickbooks online (marketing site and application)

Jun 2007 – Dec 2007 · 6 mos · Menlo Park, CA

• Interaction design and project management across several teams, working on both customer facing and internal facing applications. As an intern, lead a team of fellow interns on a large website redesign project for the ASBDC.