Payal Shrivastav

Operations Associate

New Delhi, Delhi, India11 yrs 5 mos experience
Highly Stable

Key Highlights

  • Proven track record in technical support roles.
  • Expertise in maintaining high-performing systems.
  • Strong troubleshooting skills for quick issue resolution.
Stackforce AI infers this person is a Technical Support Specialist with a focus on system reliability and troubleshooting.

Contact

LinkedIn

Skills

Core Skills

Technical Support

Other Skills

Technical SpecialistsTechnical WritingTechnical Documentation

About

Accomplished support professional delivering reliable information and communications technology assistance. Maintained robust, high-performing systems through ongoing monitoring and improvement implementation. Resolved issues quickly and accurately through focused troubleshooting.

Experience

11 yrs 5 mos
Total Experience
4 yrs 8 mos
Average Tenure
3 yrs 2 mos
Current Experience

Apple

2 roles

Operations Specialist

Nov 2024 – Present · 1 yr 5 mos

Technical Specialist

Feb 2023 – Nov 2024 · 1 yr 9 mos

Technical SpecialistsTechnical WritingTechnical Support

Capgemini

Senior Associate

Jan 2018 – Apr 2024 · 6 yrs 3 mos · Mumbai, Maharashtra, India

Technical SupportTechnical Specialists

Wipro technologies

Technical Support Engineer

Nov 2014 – Jan 2018 · 3 yrs 2 mos · Mumbai, Maharashtra, India

Education

University of Mumbai

Bachelor of Engineering (B.E.) — Electronics and Telecommunication Enginerring

Jan 2012 – Jan 2013

P.V.Polytechnic, SNDT

Diploma in Electronics — Electronics

Jan 2005 – Jan 2009

S.V.P.V.V high School Kandivali

SSC — 10

Jan 1991 – Jan 2005

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