Ashish Singh

CEO

Noida, Uttar Pradesh, India18 yrs 11 mos experience

Highly Stable

Key Highlights

16 years of experience in IT Infrastructure Management
Expert in IT Security and Compliance
Proven track record in project management and service delivery

Stackforce AI infers this person is a seasoned IT Infrastructure and Security Manager with extensive experience in compliance and project management.

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Skills

Core Skills

Information Technology InfrastructureIt Security OperationsProject ManagementIt Security

Other Skills

Technology ManagementISO 27001AWSIT AuditNetwork AdministrationNetwork SecurityData CenterCloud MigrationHybrid Environment IntegrationITILCIS BenchmarkRisk AssessmentService DeliveryIT OperationTeam Management

About

16 Yrs of experience in IT Infrastructure Management, Data Network & Security operations. Exposure to IT Audits, BCP, Network designing, Data Center operation, regulatory compliance, IT Security compliance, process compliance, etc.

Experience

18 yrs 11 mos

Total Experience

6 yrs

Average Tenure

2 yrs 2 mos

Current Experience

Paytm payments services ltd

Deputy General Manager

Mar 2024 – Present · 2 yrs 2 mos · Noida, Uttar Pradesh, India · On-site

IT Infrastructure Management - Ensure the availability, performance, and scalability of core IT infrastructure, including servers, networks, storage systems, virtualization platforms, and cloud environments, Oversee infrastructure modernization efforts, such as cloud migration and hybrid environment integration.
Security and Compliance - Establish and enforce information security policies, standards, and procedures aligned with industry regulations (e.g., ISO 27001, CIS benchmark etc.), Conduct risk assessments, vulnerability scans, and compliance audits,
Service Delivery & IT Support- Define and manage IT service delivery standards based on ITIL or other best practices, Continuously improve incident, problem, and change management processes to enhance service reliability and user satisfaction.
Team Leadership & Development - Lead, mentor, and build high-performing IT operations teams, including infrastructure engineers, support technicians, and system administrators..
Business Continuity and Disaster Recovery - Design and maintain business continuity and disaster recovery (BC/DR) plans, including data backup, replication, and recovery testing.
Vendor Management - Manage relationships with key technology vendors, service providers, and third-party support teams., Negotiate contracts, SLAs, and licensing agreements to ensure cost-effective and value-driven services
Common Tools and Frameworks - Monitoring and Management ( Zabbix, Grafana, Solarwind & WhatsUpGold,) Security and compliance tools Tools: (Fortinet, Palo Alto,Qradar, Forcepoint, Cortex ),,
Service & Incident Management ( Jira, Freshdesk ), Cloud and Automation - AWS.
Framework - ITIL for service management, ISO 27001 / CIS Benchmark – for information security compliance and risk management
,

Information Technology InfrastructureTechnology ManagementISO 27001AWSIT Security OperationsIT Audit+3

Paytm

3 roles

Sr. Manager

Apr 2022 – Jun 2025 · 3 yrs 2 mos · Noida, Uttar Pradesh, India

Executive Manager - Network Security at Paytm

Apr 2019 – May 2021 · 2 yrs 1 mo

Manager-IT in Paytm

Apr 2016 – Mar 2019 · 2 yrs 11 mos

One97 communications ltd.

3 roles

Deputy Manager IT

Oct 2014 – Mar 2016 · 1 yr 5 mos

Project Management ( Active + Passive ) Service Delivery, IT Operation, IT Security,Team Management, Data Center, NOC, Vendor Management.
PayTM : Managing PCI DSS certification for the company by strictly adhering to rules and protocols
PAN India / Overseas telecom operators network support.
Hands on Juniper, Cisco Fortigate, Syslog, DNS, DHCP, Airwave.
Wireless solutions with Aruba, 7200, 7030 & 3200. Cisco WLC.

Project ManagementService DeliveryIT OperationIT SecurityTeam ManagementData Center+1

Assistant Manager

Promoted

Apr 2011 – Sep 2014 · 3 yrs 5 mos

IT Infra Project Management ( Active + Passive ), Service Delivery, IT Security, Team Management, Data Center, Vendor Management.
Paytm Payments : Managing PCI DSS certification for the company by strictly adhering to rules and protocols
Domestic & International Telecom Operators Network support.
Hands-on Juniper, Cisco, Fortigate, Syslog, DNS, DHCP, Airwave.
Wireless solutions with Aruba, 7200, 7030 & Cisco WLC.

IT Infra Project ManagementService DeliveryIT SecurityTeam ManagementData CenterVendor Management+1

Sr. Associates

Oct 2008 – Mar 2011 · 2 yrs 5 mos

Network Operational calls, Domestic & International Network service delivery & Support.
PAN India / Overseas telecom operators network support.
Wireless solutions with Aruba, 3200. Juniper & Cisco

Network Operational SupportService Delivery

Igate

Project Lead

Mar 2006 – Oct 2008 · 2 yrs 7 mos · New Delhi, Delhi, India

Leading Team of Deployment, Maintenance & Service Delivery,
Designing & Implementation
Earned a reputation for on time, on budget completion of high- profile projects
Network Management
Handling projects.(BSES, HT Media, SBI, BHEL,GE Money)
Looking after any new project launched by Reliance Communication to be implemented by IMSG group.
Working as a Central Technical expert for Reliance Communication Ltd, Delhi-NCR region.
As Project Lead manage IT for all the external customers like NIIT, Maruti.
Configuration of V-LAN for different departments of Reliance Communication Web World in Nortel Passport and Baystack switches.
Successful implementation 118 Web World Express for Delhi-NCR. Configured WDVPN for 118 Web World Express. Configuration of Wi-Fi and wire line connectivity for WWEs.
Installation and support of Videoconferencing with Polycom View station IP dialing.
Packet analyzing and network monitoring in Routers and Switches.
Maintenance and installation of VPN Encoder/Decoder for transfer of video for various Channels including CNBC, AAJ TAK and ESPN.
Installed and configured Customer Care software for Reliance Communication named Clarify.
Asset management using online software Remedy management.
Leading a team of 25 engineers, tracking the entire Service Orders using portal CLARITY.
Implementation of new projects using project life cycle methodology through SAP.
Implementing Site Survey, BOM/BOQ, E2E testing and site Handover for FMS.
Working as Central Remedy Coordinator for Delhi Circle.
As IMSG is an ISO 9001:2000 Certified Group so responsible for implementation of all clauses of ISO 9001:2000.
Responsible for Material Management using SAP.
Responsible for all documentation (ATR, BOM, BOQ, and Handover Reports) on document control portal Gyanmandir.