Puneet G.

CTO

Bengaluru, Karnataka, India13 yrs 5 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Over 12 years of software engineering experience.
Expertise in AI-driven solutions and cloud technologies.
Led projects enhancing customer engagement at Salesforce.

Stackforce AI infers this person is a SaaS expert with a strong focus on AI and cloud technologies.

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Skills

Core Skills

Ai-driven SolutionsCloud TechnologiesMobile SdksIntegrationDeep LearningFraud DetectionSearch CapabilitiesProject Management

Other Skills

scalable system architectureAWSKubernetesextensibilityLSTM networksreal-time anomaly detectionauto-blocking mechanismOracle Search ServiceElasticsearchproject lifecycle management

About

With over 12 years in software engineering, I bring extensive expertise in AI-driven solutions, cloud technologies, and scalable system architecture. As a Lead Member of Technical Staff at Salesforce, I am committed to leveraging advanced technology to transform customer engagement strategies while aligning with the organization’s mission of driving innovation and customer success. I thrive in environments where collaboration and cutting-edge solutions create meaningful impacts. At Salesforce, I manage the design and implementation of an AI-powered engagement system, leading projects that enhance user interaction through scalable cloud solutions, including AWS and Kubernetes. My work also includes architecting mobile SDKs for WhatsApp and notifications, improving integration and extensibility across Salesforce services. These contributions aim to drive forward-thinking customer solutions and operational excellence.

Experience

13 yrs 5 mos

Total Experience

2 yrs 8 mos

Average Tenure

Current Experience

Salesforce

Lead Member of Technical Staff

Feb 2024 – Dec 2025 · 1 yr 10 mos · Bengaluru · Hybrid

I led the design and implementation of CMS that transformed customer interaction strategies.
Managed end-to-end project lifecycle, ensuring timely delivery and high-quality standards.
Architected mobile SDKs for WhatsApp and notifications, improving extensibility and integration within Salesforce services.
Utilized cloud technologies like AWS and Kubernetes to build scalable solutions capable of handling massive transaction volumes.

AI-driven solutionscloud technologiesscalable system architectureAWSKubernetesmobile SDKs+2

Atlassian

Principal Member of Technical Staff

May 2023 – Jan 2024 · 8 mos · Bengaluru · On-site

Visa

Staff Software Engineer

Mar 2019 – May 2023 · 4 yrs 2 mos · Bengaluru · Hybrid

I contributed to the innovative VISA Wallet project, enhancing digital payments through advanced technology and AI integration.
Developed a deep learning-based fraud detection system using LSTM networks, improving security measures.
Established real-time anomaly detection to monitor transactions, leading to proactive fraud prevention.
Designed an auto-blocking mechanism that efficiently mitigates high-risk transactions, ensuring user safety.

deep learningfraud detectionLSTM networksreal-time anomaly detectionauto-blocking mechanism

Oracle

Principal Member of Technical Staff

Mar 2016 – Mar 2019 · 3 yrs · Noida

Spearheaded the development of the Oracle Search Service, managing over 50 million daily requests.
Led the Enterprise Crawl and Search Framework project, integrating Elasticsearch for enhanced search capabilities.
Oversaw the complete project lifecycle, from requirements gathering to production support, ensuring high-quality deliverables.

Oracle Search ServiceElasticsearchproject lifecycle managementsearch capabilitiesproject management