Saumya Arora

HR Manager

Pune, Maharashtra, India8 yrs 9 mos experience

Key Highlights

Expert in aligning HR strategies with organizational goals.
Proven track record in recruitment for top-tier companies.
Strong analytical skills driving data-driven HR decisions.

Stackforce AI infers this person is a strategic HR leader with expertise in recruitment and employee relations in the corporate sector.

Contact

Skills

Core Skills

Hr StrategyEmployee RelationsData AnalysisRecruitmentTeam BuildingTalent AcquisitionOperations ManagementCustomer Support

Other Skills

SourcingIT RecruitmentTechnical RecruitingMicrosoft OfficeCommunicationTeamworkTeam ManagementProcess ImprovementChange ManagementProject ManagementCustomer SuccessMicrosoft ExcelAdobe PhotoshopMarketingPresentations

About

Dedicated to creating and implementing HR strategies that support organizational goals and foster a positive workplace culture. My responsibilities span across developing corporate HR plans, managing compensation and benefits, ensuring health and safety, and overseeing employee relations to create an engaging and productive work environment. I lead HR initiatives that include performance evaluations, staffing, training, and development, aligning these efforts with company objectives. I also monitor compliance with internal policies and legal standards, handle grievances, and manage disciplinary actions when necessary. By analyzing HR metrics and providing data-driven reports to senior management, I help shape HR decisions that contribute to the company’s overall success and mitigate potential risks. In addition to strategic HR management, I oversee the recruitment process across all verticals, ensuring that the right talent is hired to meet the organization’s needs. With a focus on continuous improvement and proactive problem-solving, I aim to enhance employee satisfaction, performance, and organizational growth.

Experience

8 yrs 9 mos

Total Experience

2 yrs 3 mos

Average Tenure

1 yr 10 mos

Current Experience

Squarea consulting pvt ltd

2 roles

Manager - HR Head

Promoted

Apr 2025 – Present · 1 yr · Pune, Maharashtra, India

Core Responsibilities:
Designing corporate HR plans.
Managing compensation and benefits programs.
Ensuring workplace health and safety.
Overseeing employee relations to maintain an engaging and productive environment.
Leadership in HR Initiatives:
Leading performance evaluations, recruiting & staffing, training, and development aligned with business goals.
Ensuring compliance with internal policies and legal regulations.
Addressing grievances and managing disciplinary actions when necessary.

SourcingIT RecruitmentTechnical RecruitingMicrosoft OfficeCommunicationTeamwork+2

Deputy Manager - Corporate HR

Jun 2024 – Apr 2025 · 10 mos · Pune, Maharashtra, India

HR Strategy & Organizational Goals:
Committed to developing and executing HR strategies that align with organizational objectives and promote a positive workplace culture.
Data-Driven Insights:
Analyzing HR metrics to create reports for senior management.
Using data to guide HR decisions that drive company success and minimize risks.
Recruitment Oversight: Managing the recruitment process across all verticals to ensure the right talent is selected for organizational needs.
Continuous Improvement & Problem Solving:
Focused on improving employee satisfaction, performance, and overall organizational growth through proactive problem-solving and strategic development.

SourcingIT RecruitmentTechnical RecruitingMicrosoft OfficeCommunicationHR Strategy+1

Upgrad enterprise

2 roles

Senior Recruitment Consultant

Promoted

Dec 2022 – Jun 2024 · 1 yr 6 mos · Bengaluru, Karnataka, India

Successfully closed challenging roles in various kinds of organisations, from top MNCs to startups.
Laid and created the foundation tech teams of Singapore and Vietnam based startups, setting up their tech centres in Indian locations.
Successfully onboarded and scaled up teams for Fortune 100 organisations - managers, architects and other complex roles.
Mentored and guided a team in scaling up internal performance of the team.
Handled various clients and assisted them in end-to-end recruitment process and onboarding for business units.
Solved hiring needs for non tech roles as well - Fintech, Creative, Supply Chain, Marktech, etc.
Currently a part of the Recruitment Process Outsourcing (RPO) project for one of the largest advertising agencies globally to help build their capability centre in India

SourcingIT RecruitmentTechnical RecruitingRecruitmentTeam Building

Recruitment Consultant

Apr 2022 – Jun 2024 · 2 yrs 2 mos · Bengaluru, Karnataka, India

My stint with Wolves and been focused on the below areas:
Worked across multiple teams within Wolves in solving hiring needs across domains
Critical member in solving hiring needs for E-commerce, OTT , Health Care , Automotive, Banking
Focused on Hiring Tech Talents across highlighted skills - Java, Node.js, React, Android, Cloud Data Engineering , DevOps, Product Lifecycle Management, Data Analytics
Contributed extensively towards multiple hiring drives for critical e-commerce business need
Below focus areas of mine have been instrumental in my success with Wolves:
High collaborative attitude with keen sense of curiosity to understand challenges
High sense of commitment towards to business delivery
Competency in understanding of tech ecosystem
Successfully achieved 125% ofthe annual target

Technical RecruitingSourcingIT RecruitmentRecruitmentTalent Acquisition

Google operations center

Senior Associate

Jul 2020 – Apr 2022 · 1 yr 9 mos · Hyderabad, Telangana, India

Worked for Google My Business (GMB). Google Business Profile (Global Market) with a team of 20-25 people working diligently to have local business show up across Google products like Maps & Search.
Worked along with various businesses on Google platform, frequent communication with business owners on markets globally
Contribution and accountability for the workflow and the team's overall performance
Participating with the team and ensuring that GMB profiles have everything needed to perform incredibly well and to maintain a smooth flow in Operations
Detecting concerns in the workflow and calling it out in a BCP situation to the managers
Exploring new enhancement opportunities with associates and stakeholders for workflow improvement
Reviewing and analysing performance of the other associates as well and actioning performance enhancement steps as and when necessary
Collaborating with cross functional teams (Quality, Training, etc) to understand the gaps and fill them by implementing an action plan and improve the team's overall quality metrics and product knowledge
Skills: Process Improvement · Change Management · Project Management · Customer Success

Process ImprovementChange ManagementProject ManagementCustomer SuccessOperations ManagementCustomer Support

Uber

Community Operations Specialist

Jun 2017 – Jun 2020 · 3 yrs · Hyderabad

Providing rider support for ANZ, US & Canada market. Experienced working with projects, individually as well as as a group, for improving the key metrics of the team and worked on policy related projects along with stakeholders.
Extend support and resolve escalated rider related issues ranging from on-boarding, vehicle financing, payments and any issues/ queries related to driver partner accounts in multiple markets
Responsible for handling internal stakeholders and providing insights into monthly metrics, hits & misses and action plan to course correct.
Responsible for training new hires and tracking their metrics week on week to see progress. Plan and execute retraining when necessary
Executed ‘Escalation and Adjustment Rates’ project to understand rider behaviour patterns, escalations, payment issues & fare adjustments
Proactively helped the team with driving the metrics like productivity, quality, CSAT and efficiency
Updating the team on any new policy and product updates by taking huddles on a regular basis
Responsible for handling internal stakeholders and providing insights into monthly metrics, hits & misses and action plan to course correctly
Responsible for training new hires and tracking their metrics week on week to see progress when required Plan and execute retraining when necessary
Analysing and understanding large amounts of Uber’s operations for identifying specific ways to reduce agent errors and improve the efficiency.
Business Tools Used: Google Suites (Sheets, Docs, etc.), Query builder, JIRA, Validator, Doc Approver, Lucid charts, Bliss

White and grey media solutions

Intern

May 2016 – Jun 2016 · 1 mo · Bangalore

Created storyboards and video teasers for Soulveda, marketing analysis of companies like, Harman, Beacon, etc., created the website architecture of the then upcoming startup Marquees and More.

Red fm

Intern

May 2015 – Jun 2015 · 1 mo · New Delhi

Marketing analysis of competitive radio stations, content analysis of what goes on the air. Closely worked with the marketing team to do analysis on where the organisation stands in the Northern region.