May 2019 – May 2020 · 1 yr

• Established AI/ML strategy for a key product line. Led the initiative to weave AI/ML into the fabric of the Digital Engagement product suite at Khoros.
• Built Analytics, AI services to provide insights & intelligence from 6PB+ data
• Responsible for the leadership and management of all data product functions such as Analytics, DataScience
• Spearheaded the strategy & product roadmap for Data Platform & Analytics for top product lines at Khoros.
• Managed Klout.com brand - 900m users, $10m revenue, 200K business, 12B signals/day

May 2018 – May 2019 · 1 yr

May 2017 – May 2018 · 1 yr

May 2015 – May 2017 · 2 yrs

• Responsible for monetization of the data platform
• [24]7, provides software and services that make it simple for consumers to connect with companies to get things done. [24]7 has one of the largest cloud-based, self-service networks in the world, managing more than 2.5 billion consumer interactions annually. [24]7’s software products drive a more intuitive customer experience for consumers interacting with our clients.

Jul 2013 – May 2015 · 1 yr 10 mos

• Responsible for monetization of the data platform

May 2011 – Jun 2013 · 2 yrs 1 mo · Noida, Uttar Pradesh, India

• Strategic initiatives
• Spearheaded an initiative for strategic partnership with global distribution players
• Devised growth strategy for Education business which included formulation of expansion strategy and profitability analysis for vocational training business and identification of inorganic growth opportunities
• Instrumental in on-boarding new customers for break-fix business including major OEMs. Assisted sales team in formulating value proposition, sales pitch and structuring engagement model
• M&A
• Prepared pitchbooks and live transaction documents for presentation to management/investors
• Prepared valuation model for acquisition targets and business lines

May 2006 – May 2009 · 3 yrs · Bangalore

• Winner, ‘Best of IBM’ award for outstanding contribution for 2 consecutive years 2007 and 2008
• Among top 5% of IBM employees to get top performance rating of 1/5 for 2 consecutive years 2007 and 2008
• Handpicked to lead the critical module of $20 million development project, within 5 months of joining
• Led a team of as onsite coordinator over a period of 1 year to develop an integrated claims processing system, which reduced the claims settlement time by 40% for insurance company Fireman’s Fund (Allianz group)
• Responsible for Business analysis, onsite requirements gathering, technical design, delivery and coordination with management

Jan 2005 – Jan 2006 · 1 yr